Reviews 14 reviews

All in all nice sauna and steam with s small whirlpool with a view, good way to spend a few hours to relax, thou only complaint no common lounge for f&b service or couples to relax together everything is separated by gender

a

Breakfast at Duke’s on the Lanai and then spa time here made for the perfect 8 hour layover in paradise.

The view and massage were fantastic but I felt the overall spa was a little dirty. The hot tub water was a dirty brown with brown bubbles, the staff put towels on the floor (was the hot tub leaking?), the loungers were comfortable but some had a layer of massage oil grease on it, the water in the woman’s side was empty and a 2/4 toilets were clogged with poop. For $200 experience, I expected more

This gorgeous hotel is so worth a visit. Welcoming valet but brace yourself for a cold shower at the spa. They need to train their staff in hospitality and discretion. Hot tub was so inviting but my skin stank on the way out, not happy. Sauna is the cutest with wooden blinds looking over the pool and smells great. The steam room’s door needs repair and a better smell. When changing trash. towels, pillows staff needs to use some common sense discretion. So ridiculous! All of this is so easy to fix. Wish I would have gone to the beach first then to spa.!

Early morning at 8:00 am, the hotel is quite chaotic with people arriving and checking out. Instructions to daypass users would be helpful, such as: 1) the hotel valet does not store your luggage. There is a storage locker in the spa. 2) The spa is located on the 2nd level. The spa is to the left of the registration, up a ramp and up the escalator. The hotel has no adequate signs. 3) If you want to use the restaurant, store your stuff first. Do everything you want in the hotel and use the spa last. 4) Spa provides everything like towels, shower facilities, changing area. It was a nice time at the spa. Knowing the previous info I provided would have made it more pleasant. I was on an 8 hour layover. I was rushed because I had to deal with misinformation and inadequate preparation. In spite of it all, this is probably the best place in Honolulu for a daypass layover. The other places had no shower facilities and I can’t imagine going back on a flight without taking a shower.

My day at the spa was amazing! It was so relaxing and the heavenly massage was the BEST! Would always book it again. The spa area is so nice, you can hear the waves outside!

I had the most wonderful and relaxing time. Gilda gave me my massage. She was amazing! The spa atmosphere was clean, beautiful and calming. I especially loved lounge/relaxation area. I could see and hear the ocean, enjoy tea and unwind. I will be back and bring friends!!

The day pass was perfect and allowed for a nice relaxing time including a locker and valet parking which nearly would have cost the price of the pass!

WONDERFUL Spa pass deal.