Reviews 19 reviews

My friends and I rented a cabanna for January 1st to relax by the pool and sun after NYE night. The check in process was super easy, we were consistently brought water when needed. Our waiter was very attentive. We loved all the fruit and cheese plates that were brought with our booking as well. Definitely worth it.

My first time using ResortPass so I was quite nervous. Upon check in at the Embassy, we were greeting with smiles from Valet to Registration desk to get our passes. Once we arrived at our cabana, drinks and fruit were immediately brought over with a smile. We were waited on with aloha the entire day. When it came time to check out, the hotel was completely booked so the “hospitality” room to take a shower was not available. After speaking with the manager, he made arrangements to have a room available so that my 6 guests could shower before their flight! I could not have been more pleased because that was the main reason why I chose Embassy. Everyone at Embassy delivered hospitality, understanding and service. After the showers, the waitress encouraged us to stay on, have dinner and enjoy the free show. My guests loved the food and music that day more than any other on their entire 10 day vacation. Thank you Embassy for making their first trip to Hawaii memorable from start to finish!!

Our family4had a fantastic day at the pool. All was nice and clean and well-funtioning. Purely a pleasant day!

Wonderful experience, we definitely plan to use again.

The Cabana was nice, comes with non alcoholic drinks. Day bed too was ok. But couldn't open the umbrella due to windy weather. Pool was not heated, cold. Few Kids in the pool and was a little noisy. But perfect place for the day until our flight back home after the cruise.

The cabana was worth it! Staff was great, always checking if we needed water or juice, etc...easy check in. I would definitely recommend.

Resort was fabulous and accommodating. We got immediate assistance and friendly welcome!! Will use this service again in future for certain!!

Nice good size pool and bar on the 4 level of the hotel (close to the beach, but no view), a bit overrun with children when i was there on the weekend. Must have been 35+ kids jumping and splashing all around. Great for family's with small children, not so good if your trying to relax with your significant other.

Great service. Great atmosphere. Really laid back and no hassles at this resort. Truly felt like we were on vacation.

Nice hotel, great cabanas, unlimited soda and incredible installations. Very recommend!