Reviews 41 reviews

It was a wonderful way to relax after my friend returned from deployment. There was a lot of children though. Breakfast was good considering it was a hotel breakfast. Would come back again.

We spent mother’s day here and it was an awesome way to celebrate. Convenient and fun, it was a great way for us locals to enjoy waikiki amenities without the stress of staying overnight. Will use resort pass way more often!

We rented the large cabana for the day and it was perfect for our 6 adults and 2 babies! The pool was great and the place was clean. Towels were provided for us even though we weren’t hotel guests. One thing to note if you come here: don’t expect yard house to deliver food to your cabana. The delivery guy told us he knew where it was and would recognize us so he was bringing our food to us. Well, he didn’t. It was brought to the pool bar (which we didn’t have a view of from the cabana) and our food sat there for an hour. I’m mentioning this because the reservation stated we could only get food or drinks from Yard house or the poolside bar.

We had a great time overall, except for the valet service at the end of our daycation, when we went to get our car. The valet claimed that the wind blew our ticket away, so there was no way to tell which car was ours. 15 minutes go by and the valet keeps trying to reassure us that the car is still in their possession and that another valet was on their way to pick up our car. The valet then shows me another guest's keys and asks "are these keys yours?" Are you kidding me? If the valet showed our keys to some other guest, that guest could've said, "yes that's our car" and our car would be gone. Thankfully, the manager at the front desk helped us and we got our car back, but because of this experience, I'm hesitant to park at this hotel again. The service from the front desk was excellent, which is why I gave only two stars, as those stars are for the manager. I love ResortPass and this hotel, but I will park elsewhere to use these facilities again.

Beautiful pool. We really enjoyed ourselves.

My friend and I live in Honolulu and booked a last minute daybed. The staff were very helpful, things were clean and we had a great time. Bar opens at 1pm and you can order from yard house with free delivery. Such a fun day!

We had a really good time, the only thing was that it was SUPER crowded like a YMCA at one point.

Check in was smooth and easy but that is where everything went down hill. The front desk person let us know where we would be. When we got to the pool deck it was hard to find. We were in the Pakini lounge area. We had to ask two different associates where it was before we could find the lounge. They had a private party the night before in that area and it was not clean when we got there at 9am. As wel walked past the breakfast area there was trash piled up that no one had cleaned up yet. A very large pile. It looked like 20 guests or so had just left all their trash on a shelf. Our reservation said we got a cabana, day bed and lounge area. I also had to ask about this and they pointed to two lounges. The hot tub was out of order. Bar was supposed to open at 1pm. He was not ready for service until 1:45 even after I called the hotel to tell them the bartender was not there. We had gotten the mimosa package and had a flight to catch, this left us very minimal time to drink the champagne.

This was my first time using ResortPass. Due to the pandemic, a lot of the hotels in Waikiki have closed their pools for day users. The Embassy Suites pool was open and we decided to give it a try. The ResortPass website was surprisingly easy to use. When we got to the hotel, security was very nice and told us were to go to check in. The front desk was also nice, but I don't believe they get a lot of pool day users. They had to figure out what to do. Once confirmed, we went up to the pool. It was quite nice. Very clean and large enough for the somewhat small crowd there. When things go back to being fully open, this pool may get a little too crowded. The bar opened around 2PM. The bartender made good drinks, but the selection was limited. The daybeds and cabanas were clean and comfortable. The spa was about 102 degrees with very strong jets. Overall, I had a very nice time there and recommend it to others looking for a simple place to lay out for the day.

We couldn’t enjoy the pool because an unattended child took a dump on it and they have to shut the pool. We had to leave early. Also, there was no pool/area attendant.