The Hyatt Lodge and Spa is a great place to spend a day, especially in the winter. The glass ceiling and the decor give you an outdoor feel. The pool is very large and anyone who does lap swimming will really enjoy this pool. It has a great locker room, and workout facility and is super, super clean. We did not have any problem with getting towels, but I can see if they are busy they might run short. HIGHLY recommend this place for a spiritual pick-me-up in the winter.

Exceeding by far my expectations ! Ground service facilities, staff everywhere special mention to Sylvestre Tobias and Braulio at the bar pool ! I miss it already and thinking or returning. You spoiled me

We were made to feel as if we were lying about having a reservation. The front desk staff attempted to charge me for the day passes that had already been purchased. We were not offered a tour or told about any of the amenities at the resort.

The hotel is spacious and have lots of places to sit and relax. We did not use the pool or gym but it was well worth the price to pass the time before our flight. The in house restaurant is great and the food was excellent! Lots of shops around.

We read some pretty medicore reviews before arriving but thought it can't be that bad since it is a Hilton branded property. A day bed is a misnomer as the "bed" maybe can fit one adult and one small child. The two lounge chairs next to the day "bed" was quite basic. The pool shower/bathrooms were dark and dingy and did not even have soap. Because it was so hot and there was little shade, we asked to use our food credit in the main coffee shop but was told that we could only use it in the po...read more

We came here after our cruise for the day, as we had a late flight. Check in was smooth, easy and they held our luggage in a back room. This gave us the freedom to go to the beach, and to check out the sights without having to lug around bags. We used the pool, which was lovely. Would definitely come back, and will be using resortpass in the future!

This was perfect for relaxing by the beach with a bit of privacy and amenities. Would book again!

Our recent visit to this location left us with mixed feelings. The beach, with its perfect sand, and the inviting pool were definite highlights. However, the pool wasn't as warm as anticipated, and while the hot tub added a nice touch, it didn't fully compensate. Our disappointment stemmed from the family pass purchase, which was supposed to include beach chairs and umbrellas. Unfortunately, on the day of our visit, we were informed that these amenities were not available. Though a refund was e...read more

Overall the experience was better than further north. I found out about resort pass while trying to get a day pass for a resort further up north. I had to walk a long way to leave the coast then re-enter to get to concierge. The rules are somewhat antiquated. Anyways I found this hotel with great reviews and I knew parking wasnt going to be an issue. Hotel personnel quickly greeted me and took me to where I needed to go. Food was in the style of a buffet plus a snack bar with nachos/guac/hamburg...read more

We visited on a day pass, Moo Moo at check-in was AWESOME! The process was easy, just book in advance and they will collect your ID remember to get your towel card(s). It was a very clean facility with great security. The pool is nice and the beach is perfect. We were able to find shaded seating. We did expect help gathering chairs on the beach or a waiter - no beach service sucks. The towel service, food areas and bar are all conveniently located. The food is fair for an all-inclusive resort....read more