Reviews

I saw that this hotel was essentially across the street from where I work. I would never actually have a reason to stay there, but I know it was beautifully designed. Check in was easy enough. An attendant, (Thank you Patricia!) Shows you the facilites and you're left in a fancy locker room with a fluffy robe and slippers. Relax with a glass of champagne or cup of tea. Refresh your makeup for a night out after enjoying the sauna and steam room. Staff and facilites were amazing. Will do again!

100% recommendation very nice

Good hotel, good resort benefits, easy access to the amenities - would totally do it again! Had 6 hours to kill in Miami Beach before my friends arrived and this was the perfect way to do it.

Expansive pools, full fitness studio, excellent staff.

Excellent Spa and the service was over the top. This was a very therapeutic and much needed spa day.

awesome, we come back.

Super easy check in, helpful and knowledgeable staff. Over all great time. Will definitely be going back! Facilities were above our expectations! Had pool side lunch and drinks that were great!

Pool was relaxing - heated, good service for drinks and food, and walk across the street from the beach.

The hotel pass was great and much cheaper booking through ResortPass than through the hotel. Everything worked smoothly. We got our day pass, our day bed, and our parking validated without a hitch. The pool was great, we loved the water slide and waterfall. The lagoon was neat too, we went kayaking (extra fee to rent) and saw the sea turtles and dolphins. We rented a day bed and got the one overlooking the ocean. It was pretty amazing. My only complaint is that the main walkway is right next to the bed, between the bed and ocean, so we had people walking in front of us constantly. Also, we had trouble calling the hotel to confirm our reservation. You have to talk to the "pool desk" and they never picked up the phone. But it was smooth sailing once we got there, and again, we saved a lot of money booking through ResortPass. I recommend both this hotel and ResortPass.

From the check in moment at the Spa, the ladies that received us were incredible. The gentleman that escorted to the beach as well. Service at the beach and upper pool as expected. Facundo assisted us during the day with the best service. My apologies for not mentioning other names, but I will definitely go back.

We had a mini vacation on the beach with access to internet, bar and food through the Grand Beach hotel ResortPass. Though the lounge chairs were extremely comfy, we did enjoy the ocean water for much of the afternoon. Wish we had gotten there earlier in the day- as they pack up the chairs at 4. Instead we moved to the pool area and enjoyed the hot tubs. Great day - would do it again - The greek salad was huge and amazing.

This is a five star resort hotel. All the facilities are beautiful. There are two pools and a beautiful beach. The staff is attentive and friendly. The only thing I thought was a little disappointing was the poolside food. The lobster roll was only okay and the fruit was a little mushy. Overall, though, I would definitely recommend this place.

Beautiful grounds and pool. We bought a day pass for a cabana. Our out of town family & children loved spending the day there to swim. Only downside was that we were told we could not bring in outside food. The restaurant menu was expensive and did not have very many options for our kids with food sensitivities.

I was able to spend a very pleasant day at the hotel. It is a great choice for people who have a very long flight range via MIA with a very long connection.

The resort day pass is such a great idea! Our family really enjoyed having a home base for the day to enjoy the pool and beach. We would definitely do this again!

Economical day escape with the family. A lot of positives - great pools. gorgeous beach, great play area for the little kids, nice staff. A few improvements could be the food and cleanliness of the chaise lounges.

We really enjoyed the ocean beach and swimming pool. An excellent day. Thank You

This was my first ResportPass experience and it exceeded all of my expectations. The staff were beyond helpful and did everything they could to ensure I had a great spa day. I'll definitely be back at the Hyatt Regency the next time I'm in Arizona.

My gf and I had the BEST day at Monarch! Had a day pass and spa pass. Excellent service and beautiful resort. Will be going back again.

We were some of the very few at the resort on the winter Saturday but had a blast! And Bambi our host took such good care of us. A wonderful birthday party for my husband.

The resort pass website did not state that any person present on the premises would need the pass. We purchased for our teen son and his friends and were told by staff we needed passes for ourselves as well.

We had a party of 7, and the Resort Pass was affordable and appropriate for enjoying the Miami weather for a birthday celebration. It was not too crowded, so it was at a great comfort level, great food options, as well as service and amenities. Would book this ResortPass again.

My daughter and I decided to enjoy a day away in our own home town. The pool and spa area are beautiful, with many amenities. Although it was a bit of a chilly fall day, we enjoyed the infinity pool and ordered poolside service. There was one pool attendant who was working very hard to keep up with all of the guest needs. She was amazing taking food orders, providing towels, shuttling food from the kitchen and delivering with a smile. We had a poolside massage. Unfortunately, because it was in the late afternoon it was much cooler and not very relaxing. The spa rain showers, steam room and sitting area were highlights of our day.

Easy check in. Very enjoyable stay! Pool and beach beautiful and luxurious. Valet, super easy. Highly recommend.

The St. Regis day pass is a must. The facilities are immaculate and the service is hands down unbeatable. Great way to relax in Miami for a day. Food was amazing too...definitely recommend the calamari and the fresh juices!

Definitely not worth money. Cabana person brought over safe snd water never explained USB port use or where to find it. I thought we could order food from location not the case the only attention we got was from pool servers who did bring cocktails. We got our own towels and took them back and a towel card to different location. No service involved with this event. $200 for a daybed should have your own server.

This hotel is beautiful and the amenities are well worth the price.

We stopped by after a wine tasting in Healdsburg. Facility was clean, quiet, and zen. Just what we were looking for. We did not get any treatments but just used the steam room, shower and the lounge. Wonderful experience.

The experience was just ok. Looked nicer in the advertising..

The facility was very nice. Seeing that it's off season, the service could have been a bit better. Had to wait longer than expected for a few items asked of the servers at the pool. The spa was nice and clean though, and my company I had brought along had a wonderful time.

Purchased the Spa Pass for the 1st day of my 3-day pre-Thanksgiving R&R. It was great to be able to go between the Spa's pools/hot tub and the resort pool. When it got too loud laying out by the resort pool, I went back to the Spa's pool. Having the lockers and access to the showers at the Spa was an added bonus. I will definitely be back.

This was so relaxing and worth the money! The hotel was really nice, and the staff was helpful as well. Just wish it was published that the beach access closes at 5:00, because we didn't get to spend much time there. We did enjoy the rooftop lounge area for adults only though!

All was good and Howard our waiter was great!!

Spent a day here as we had a late flight. Was a nice and relaxed environment with good facilities.

The pool area was loud and were working on the pool bathrooms. Service was average. They provided towels and chair covers and if one wants to go to the beach chairs and an umbrella is provided. Pool was clean and cold.

We had 8 hours to kill between debarking our cruise and our flight. This was perfect because we were able to lock up our carry-on luggage and just relax.

Wonderful daycation! Great pools and beach access! Very enjoyable

It’s good for relaxing, I booked it because I came here for Thanksgiving break to visit family and I have finals next week at my University so I wanted to relax but I think something else should be at least included.

Very good hotel and location. Pool with hammocks, and beach access is just perfect.

Best Resort Pass that we have used. Will visit again.

Everybody was incredibly helpful. It was a true pleasure visiting this property.

Great visit. Pools and beach were beautiful!

The staff was friendly and easy going. Price was right in line for what we were looking for. Great group trip idea. My friends and I really relaxed and enjoyed ourselves!

The kids had a blast on the slide and the music that was playing was enjoyable. Friendly staff and fun environment

The adult pool was nice but we were disappointed to find out that there was no hot tub in the adult area...also the is no washroom that is close by...you either have to walk all the way back into the hotel or to the very far side of the pool area...service as not great, we waited a long to to be served and ended up walking up to the bar to order some food.

We traveled to Orlando to meet up with friends and spend the Thanksgiving holiday together. To our dismay, the apartment complex we booked was not what we expected. We stumbled across the Resort Pass program and were relieved to spend the day enjoying the beautiful amenities at the Omni Orlando. Next time we know exactly where we will be staying!

Thank you for a wonderful day!

Grand Cypress has all the fun things we wanted to do, making it the perfect resort for a Day Pass. A beautiful pool with waterfalls, a heated pool with a slide that any kid would love, spas, a fitness center, mini-golf, kayaks and paddle boats, a rock climbing wall and bikes. A cabana rental is a great value for a family of six.

Hi: I loved this location. All the staff was wonderful, kayaking fun. In the winter months of FL, know that the swimming pools are not heated so it will be cold. I look forward to returning someday.

Enjoyed our time at the Omni. Place was practically empty, had our choice of cabanas. The wait staff service was really good, and free chips and salsa were really good. Food and drinks were also great (even tho a tad pricey!)

What a wonderful day! It is such a beautiful place. Loved the white sandy beach and the amazing view, so relaxing. The poolside is beautiful too and the service is impeccable. A very nice staff comes around all the time to check if you need anything. I could not find anything negative to say. I absolutely recommend to visit.

Great pool, excellent drinks, gorgeous view

The main pool at the resort is awesome... as is the area we called Buddha point for sunset was incredible. The food was sub par. Disappointing for such a fancy place. I'm sure I'll go back-- but won't plan on eating there.

Safe lagoon was great for young children. The staff was very helpful in renting water toys. Food and beverage was available. We had a throughly delightful day. Mahalo

What a great and relaxing day. I at first bought a Resort Day Pass for my daughter and me but decided to upgrade to a spa pass after seeing the wonderful facilities. After working out we spent time in the sauna and steam room, had an awesome lunch and unwound in the relaxation room with mimosas until it was time to go home. Worth every penny!

We were looking for a pool to spend the day in the sun and the Resort Pass provided the perfect option. We went to Rancho Mirage and enjoyed the lazy river and pool. Poolside service for drinks and lunch added to the experience. We’d go back again.

Fine

We were a group of 3 needing some rest and relaxation. All the amenities at this spa provided the perfect day. We can’t wait to do it again!

Four pools, two waterslide areas (smaller and larger), rock wall-climbing, lawn games, lazy river. Worth the access, relaxing day. We had a lazy river cabana, extra padded lounge chairs, tv, mini-fridge, personal safe. Adventure pool cabanas have full privacy with side and front fabric covers. Pool staff was excellent. Resort bar and grille food was excellent. Fruit smoothies are very good for hot, sunny days. Overall experience was great. Resort was very full, but there is Caribbean inspired music, lush landscaping, room to move about and separate. Boardwalk to the beach was under renovation, but did not bother us as we intended to spend all time in the lazy river. Very good way to have a water/beach day without the sand, salt, and travel distance. We liked this resort so much, we scheduled services at the Stillwater spa two days later, also an excellent experience.

Great service, great hotel and very friendly personnel. Kids enjoyed the swimming pool with fountains.

Wonderful place.relaxing and great food.

Great day spent from the moment we arrived, highly recommend!

Loved the hotel, it was way nicer than expected. The staff was kind and very welcoming. We enjoyed the beach, pool, hot tub. Only a short drive from Miami international. Would definitely recommend.

We loved our time at the beautiful hotel! Will definitely be back.

Great option for locals with out-of-town guests. Took my parents and nephew for a fun day in the sun! Really enjoyed the lazy river! Excellent service as well.

We had a great day with the Resort Pass! Great pools ... drinks and good food at the Pelican Restaurant! The kids had a great time and I even tried out the waterslide! San Diego is so beautiful...let's enjoy it!

First time trying a daycation at Pasea! Server was awesome! View of the ocean, PCH was great and the pool was clean! Definitely a pleasant surprise!

We really enjoyed our pool day at the Hyatt!

My boyfriend and I decided last minute to try our Resort Pass at Bonaventure Resort & Spa. It was a very nice experience, easy check in. The spa was booked so we weren't able to do a couples massage, manicure or pedicure. The pool was nice and relaxing. We sat by the pool and did not get in. The weather was not so good. Overall it's worth it in my opinion.

What a great day . My wife and I were treated like royalty and everyone there made us feel special. Will book again real soon !!!

Found out you could get day passes to some high-end hotels and jumped right on it. I just wanted to lounge by a pool all day and drink

I had no Idea the Men’s SPA was going to be the size of my bathroom with plastic shower curtains and no place to sit and relax. There was no music playing almost like an L.A Fitness Locker room but worse!! Would NEVER waste my money again!

The resort is beautiful and the staff is great. The location is also pretty great. The only negative thing I would have to mention is that I felt like a paid little bit too much for a pool and a hot tub. But it was a great experience overall.

Great day - beautiful pool and cabana was very nice. Would have been better if food/drink service started before noon.

Fantastic facilities and conveniently located on the edge of Beaver Creek Resort, so day trippers can enjoy a fun apres ski with the great pool, hot tubs and steam room (and excellent fitness center equipment, for anyone who hasn't gotten enough exercise on the slopes). The bar on the lobby level is an excellent part of the programming - grab a drink and a snack and bring it down to the pools or lounge on comfy couches by the fire. Great setup.

This was an amazing treat for a spa day. It was such an easy process from valet to check-in. Will definitely do this again!!

Before our trip, we were emailed about an upgrade that the hotel provided. $60 for all drinks and food unlimited. We arrived and the front desk clerk tells us that it's "unavailable just for today". We couldn't get an answer as to why we were offered this or to why the offer didn't stand just for that day. Other than that, we started our day at the beach. Good idea because the beach was empty by 4PM. 7th floor has the tranquility pool but also a side area that families can explore. The best place to take pictures in the whole hotel! Espresso bar was a plus. Charging up phones was great in this area. Only one jacuzzi was working properly but at the time we went, it wasn't too busy. Overall, I loved our stay. Very relaxing. We enjoyed having an umbrella and chairs at the beach. Wish it included more food options for those with the day pass.

Staff very nice and it’s a beautiful location

My family and i really enjoyed our time at the Prince Waikiki pool area. The views are breathtaking and the atmosphere is very relaxing. The staff was very attentive and kind.

From the front gate, to parking, to all of the staff, to the amenities, I felt welcomed and was helped when I needed it. I am so very happy I went here. Just know, if it is colder outside, the pools are not heated so it will feel like an ice plunge. Experience was very good.

Everything was perfect!

This was one of the best days my husband and I have had in a while. We got two Day Passes + the spa add on. The way the staff treated us was 5-star service and as if we were hotel guests. The amount of bang for you buck is incredible. $170 for both of us to enjoy the hotel to the fullest. We showed up at 10am and got into our robes and went to the co-ed pool to relax. Then we used the steam rooms & saunas and got some champagne at the cafe and walked down to the pool. The view from the pool was incredible. I felt like I was on a $10,000 vacation. The staff at the pool was so friendly & we got pool side service with drinks and food. We had the best day relaxing! I will definitely be booking this again soon! Thank you Resort Pass.

The pool was clean, the service was great, the hotel is nice. And there is a mall next door with a ton of great food options. I will be back.

Loved every minute, staff was incredibly attentive, the amenities were better than I expected. Would totally go again.

This was my first time doing resort pass and it won't be my last. The Hyatt Mission Bay was the perfect place for an afternoon outing. My kids loved the pools and the water slides and we also enjoyed grabbing a snack at the marina. We will be back!

Amazing day! Great infinity pool and bar

Enjoyed day-stay at Prince Waikiki. Cabana by pools comfortable with perfect weather. Pool service excellent. Hit the happy hour upstairs and watched sunset later. Utilized Jacuzzi, main pool, and sunset/endless pool. Towels, shower, checked bags with bell desk for security. Would go again.

Loved it. Great Jacuzzi and pool. Awesome rooftop bar.

Beautiful resort. We took our three adult children and spouses plus grandchildren so there were 10 of us. There was something to do for everyone. Service was excellent. The pricing for food at the restaurants was expensive, but this is also expected at these type of resorts. We would definitely go back again and also would consider staying at the hotel for a longer stay in the future.

The hotel and restaurants are beautiful but we were disappointed that the pools were cold, since we went there to swim. All pools but one tiny one was not heated and ice cold. Even the tiny heated one was chilly! The hotel staff said they are installing heaters in the cold pools some day. In the meantime, the Omni Orlando is far nicer for a Resort Pass - they heat their pools to a warm temperature!

I've checked out the rest, and this one's the best. Hands down.

Gave a three star rating because of the cost for us as we were not hotel guests.

Functional gym. Nice pool.

It was exactly what my husband and I needed on our day off together in the middle of the week. Enjoyed pleasant resort atmosphere without having to get out of town. We both felt refreshed. Thinking it would be a good idea to bring my parents when they come to visit.

Love love love this place. Have been coming here for a long time. Always refer friends or visitors to come here for services.

Resort and experience was fantastic.

We spent the day at the Westin and were treated like royalty. From the pool deck to the spa- the level of service we received was top notch! Thank you Westin.

Almost had the pool to myself!! Amazing day, amazing view, amazing amenities! Loved it !!!

Great pool and surroundings.

Amazing! My daughters are both nursing students at the local university and I was able to get them a day pass for them to relax and unwind. It was so easy.