Reviews

We had a great day once we figured out how to get in. They need better signage coming from North valley using Google maps, which takes you 2 exits further than necessary. Come in from I-10 & Baseline. Then make left into parking Directly across from Fry’s Electronics. Of course no signs there saying water park entrance. We found it on way out. Lazy river was fun & main attraction for us. At times, a little hard to social distance unless empty inner tubes in water between people. Burger not Worth price. It was not real ground beef like I would expect at an upscale resort. It tasted like an Elementary School cafeteria burger. Good shade with canopy if you need shade. Also, when you exit check-in area to go back to car, go out exact way in or won’t find car. We probably spent 30 min finding way in & car on way out. It’s like a maze in there. Very enjoyable overall. It was worth the price. I would go back now I know how to find my way in & out. Skip burger, fries were good.

My boyfriend took me for our anniversary and we had a great time. I would recommend to anyone and I will be going back soon.

Service was wonderful

We had a great day! Will be back soon.

Had an awesome experience at The Last Hotel. Great food and experience. Jordan the bartender was wonderful.

If you want excellent service, be sure to buy a cabana/bottle service- even if it’s a slow Monday afternoon. We sat closest to the servers station and had to ask for water 15 minutes after sitting down. Each time we wanted a drink, we had to wave someone down. Our server walked by us to tend to the folks in cabanas and the rich old guys on their laptops next to us over and over- so i know they’re very capable and attentive.. to the best paying customers. We still left a $35 tip on our $60 tab.. a >50% tip wasn’t warranted, but i had already signed my cc receipt, and my friend couldn’t get change for her $20 bill. The service was so blatantly poor it was almost laughable. As for the property- the aesthetic is absolutely stunning. The Day Pass also advertises access to a steam room, but the spa and associated services are currently closed. Not a big deal for us, but should be communicated to guests.

Had an awesome time at the resort. Staff was excellent and very friendly. Will be back again soon.

We had a blast, myself, my 8 yr old and 4yrs old sons. There was abundance of shade, water temperatures were very comfortable. But not alot to do for the younger ones. Still would rate them a 4 star!

Fabulous all the way around

I was impressed with the beauty of the resort. Everyone was extremely helpful. We were greeted and escorted to the pool. The service was top notch. They had calming music playing. The best we’re calm and comfortable!

My family and I had a cabana reservation on June 1. Yes it was the first day back open, but the hotel is not new the ResortPass, and none of the staff knew what was going on! We arrived at noon, checked in and was told to go to the 6th floor and someone at the spa would be there to walk us to our cabana. Well, no one was any where to be found. So my husband went back down and then was told a manager would be up shortly. Needless to say, we stood around for 25 mins. Finally we were told to just pick a cabana. But then that was it. No one came by to offer us our drink and snack of choice (included with cabana). I had to ask, and it was awkward because it was like no one knew what I was talking about. Then at the end of the day, it was the same thing with valet. They didn’t know the ResortPass included reduced rate for parking. Overall, the pool is very nice. The staff was nice, but clueless and service was slow. Reserving a cabana for the “extra perks” was not worth it.

First time using Resort Pass- Such an easy process. The omni was as advertised. nothing to note

My husband and I spent the day there celebrating our wedding anniversary! The pool is amazing & great beach access. The inside lobby is very modern and cool looking! The front desk employees were wonderful!

We booked a cabana and the shade was so nice on a hot day. Attendants were great at bringing us water. We had to ask to have our portable cooler filled with ice water but it helped a little with the heat. Slides were a lot of fun and exciting. Wave pool was popular with the kids along with the lazy river. We had a nice time and would probably visit again.

The cabana at Arizona Grand water park was great for our whole family. The cabana was cool and private enough for us to enjoy each other but still part of the water park experience. Great day!

Our visit was more than amazing!

Felt like we had the whole pool to ourselves wonderful escape!

I booked a cabana for my friends and I. This was my first time at the Wigwam, and I must say I only have one small gripe to pick. That gripe being that when I pulled up to valet, there was no valet attendant. I get with the scare of covid still in the air, that this was most likely done to help efforts in social distancing. However I was a little annoyed that I wasn’t informed prior, that there’d be no attendant upon arrival. Other than that, I had a lovely time. Ryan was our cabana attendant for the day, and he did a great job anticipating our needs and being super attentive as well as hospitable. I’d def return for another Daycation here.

I loved this little gem. Plenty of chairs to relax in. The view and access to the beach is phenomenal!

We had a great day at the resort! The lazy river was so relaxing and we enjoyed the food at the bar. Can't wait to go back!

The resort was nice and the kids loved all the pools. Service was good.

It was amazing!!! We love AZ Grand one of the best resorts in AZ

This resort has a beautiful pool complex, with options for everyone! A serene adults only pool area, a lazy river with water features, a big main pool, water slide, kids area, and wave pool. Tubes are provided for both the river and wave pool, and towels are provided as well. Plenty of seating at each area in both the sun and shade. There is a restaurant and bar by the main pool, with waitstaff also circulating around the pool decks. The staff is incredibly friendly, and provided great service. We had an amazing day relaxing and having fun, and not a single complaint.

Kids and adults had a blast! Bar has great drinks- not watered down and very yummy. Water felt great, not freezing. Just a very fun time. I wish more passes were available... that’s my only complaint- can’t find anymore available passes for the summer

My husband and I just wanted a day at the pool and this was perfect. Not busy when we arrived at 11:00 but people came and went over a few hours. The pool was a nice size, I just wish someone had run a cleaning net through it a bit. There were several leaves and dead bugs floating around and the pool deck area had a small bit of trash that hadn’t been picked up. For the price, you can’t beat it. Nice chairs and a couple of cabanas if you get lucky.

Really easy to check in, beautiful resort.

great day at Omni rooftop pool. crowd size manageable and many cover precautions in place. Would be better if they kept the bar at the pool opened.

We had such a great time at the Hilton Anatole Pool! Jeffery and Maria were so great, starting at check in and all the way through the day. The pool and facilities were in great condition and they played great music (but not too loud) all day long. We rented a cabana for the day and it was totally worth it! If you have 8 people in your party it make total sense moneywise to book the cabana - once you add in the free water and fruit bowl! We will definitely be going back to hit up the BIG Slide again! Great Dallas Getaway!

Pool was great and clean. But no weekend passes offered!

I will be honest by saying. The hotel is beautiful but the pool area is not. It felt run down. Definitely does not look like the photo provided. It is not an infinity pool. Food and drink service was not provided (no server came to get an Oder from us). You should be reviewing the description to bar access. We left only after being there for 2 hours.

Had great time ready for the next pool adventure food good drinks on point and Cal spa attendant was super attentive

Had such a great time. Shared this day with my kids who enjoyed it even more so Everything was amazing cant wait till next time

My sister and I got the resort pass to enjoy Memorial Day at the resort. We checked in as soon as the main pool opened, but it was out of open chairs before it officially opened. Lots of people were leaving towels around and no staff could be found to keep guests accountable. We went to one of the other pools which was very clean and very nice. It also had a restaurant/bar but it wasn’t open. On Memorial Day. Really? We have both worked for a resort before- and it was clear management did plan for a major holiday where many people were at the resort. We also had a problem with our check, and with payment. The server took our order and brought our food really quick. However, it took the same server an hour to bring our form of payment back only to see that our check was wrong. We had to walk to the main lobby and find someone else to help us, a nice woman at the bar helped us, and the manager refused to come out to even help. Overall, an average experience.

The day was amazing, even though it was cut short due to rain. The staff was knowledgeable and friendly. We appreciate the attention to details and cleanliness. We will be back!

Can’t wait to return!!

We spent the day by the pool. There were areas of shade and the water clean and pleasant

Took advantage of a daypass to avoid travel during COVID. Had a wonderful day and particularly attentive service from management. Facilities were clean and appropriately setup for social distancing. Cabana is large with plenty of seating. Good fridge. TV hard to see in the daytime, but the pool was so nice it would be a waste to watch it anyway! Great day!

My son and I had so much fun getting out in the son with everything going on in the world it was such a breath of fresh air , it was so easy to book for the day and everyone was so helpful ! We will be back soon !

Loved the pools and my kids had a blast. The food wasn't great and very expensive. Drinks were really refreshing!

The Last Hotel is so wonderful! The amenities and staff are all 5 stars. The rooftop is very cool, and it was the perfect 'DayCation'. We will definitely be back.

The option to go to 3 different pools was great. They were all pretty busy, but we were able to find a spot at one of the pools tucked away. Service was lacking, but the food was good and the drinks were delicious.

Wow wow wow, this was a perfect day at a really great resort. I am 8 months pregnant and my husband and I wanted to have a quick baby moon day to relax before our little one is born. Not only was my husband able to go on the giant waterslides but the resort accomodated me with the lazy river ride so we both had a great time. I would absolutely recommend this place for young and old. The only advice I could offer is please have some iced coffee next time!!!!! There was lots of alcoholic options but not as many non-alcoholic ones. Still, we were allowed to bring in our own waters so that is a bonus in my opinion!

Everything was very very nice enjoy the relaxing day wish the food inside the hotel was open for business

Had a great day! Good food, drinks and music.

Another great daycation with Resort Pass! We tried the Arizona Grande for the first time and we were not disappointed. Kids had fun and moms enjoyed a few margaritas in the pool.

Great experience overall, they also did a great job of implementing the social distancing guidelines from the CDC. You would have thought I reserved the entire pool for myself. Overall great experience

Enjoyed the place and actually booked another day for the kids birthdays.

Nice place. Nice Atomsphere. Love it!

Absolutely love this place. It's inexpensive and never crowded. The pool and pool area are clean and nice. My wife and I like to go during the week as there are never more than a half dozen people at any given time. They have two cabanas that are first come first served, so we usually always get a cabana. It's such a nice little respite from the real world. And the food is amazing. It's reasonably priced, considering you're at a hotel, and incredibly delicious. Their entrees include sides and their drinks are quite potent. We love this place and think of it as a home away from home!

Great pool-nice and big and plenty of chairs and some umbrellas which was great on a hot day.

Perfect day with my family

Nice and simple pool area to lounge and swim at. Easy check in and check out process!

Great time! Pool was beautiful and so was the facility. Friendly staff

Highly recommended

I took my mom and my two young daughters here to celebrate my mom's birthday. She LOVED it! We live about an hour away, so it was a great way to spend the day feeling like we went on vacation. The food at the poolside bar and grill was REALLY good! Will definitely go back when we can!

Had a great time

Would love for sat and Sunday to be allowed again

Hotel is dated and pool area is much smaller than the pictures make it appear. There was no available seating, but at least the drinks were reasonably priced.

Nice pool, great pool side drinks.

This is such a fun way to relax! We had a great time!

The booking experience couldn’t have been easier, customer service was responsive to me via email when I had questions, and the day itself was fantastic. What a great way to enjoy the Florida weather poolside without having to commit to a room at a resort. Will definitely be buying again in the future!

Over priced with not enough service. Understand covid-19 took a toll but I bought a cabana and got the least service ever. When it over 105 degrees and they charge $8 for ice is insane. 3pm my waiter left with put saying anything and I was gonna give him $100 tip but never showed up. 30 minutes before park closing finally got my last set of water and i left the 6 bottles cause I bought water and drinks

Everything was perfect. Pool and hot tub were clean, staff was friendly and helpful, and the food and drinks were delicious.

Love, love, love the Hilton Anatole Jade Waters pool experience. This facility has both a kids area and a separte adult pool area, perfect for those w/out kids who want a more relaxing pool day. The swim up bar in the adult pool is excellent as it the wait staff. I also love all the in water seating in the adult pool. I LOVE that this pool is available on Resort Pass. I am a "frequent flyer" here! Hightly recommended for those who want a leisurely day poolside!

We live here in the west valley but we love driving over to Scottsdale for a day in paradise at this resort!

This is the second time in three months my daughters and I have been to the Omni. It’s always a fun day getaway!

It was a nice clean area with a nice clean pool. We thoroughly enjoyed the pool.

Resort and pool along with staff was excellent. There was a problem with our cabana when we arriived. We were told we would be upgraded to an overnight room at no additional charge. Upon checkout I discovered they had charged me an additional $200 for the overnight stay

I needed a day away at the pool. It was so peaceful and quiet. It was a beautiful place to go and relax in the pool or beside the pool.

The hotel is very clean as are the bathrooms and pool area. The furniture in the Cabana are very dated and worn. A few stains on the cushions. The bartender/waitress Brandi was amazing and made us forget the short comings by meeting our every need. Lovely girl and very good at her job. Towels are nice, fan and tv were nice but the fridge was not very cold. I would go back as th price was very good and the kids enjoyed it.

Very enjoyable relaxing day off 🏖. Great lunch!!! Thank you!

The kids loved this hotel and amenities, especially being cooped up for a couple months. Will be back and will Use this website again!

We had a great day! The staff was friendly and attentive.

The slides were so much fun!

Loved the resort, food quality not great, and the portable AC in our cabana did not blow cool air. It was basically a fan blowing warm air.

It was awesome, so quiet, so relaxing, so nice, the best experience in Florida, and there’s nobody, you just have the beach for you, omg I love it

My experience with ResortPass was great. I needed to change dates and rebook. Online chat & refund all went very smoothly. I will use again but a different hotel. Hotel was definitely running a skeleton crew and we had some issues. 1. I called the day before to pose some questions and the person on the phone was rude and curt. It made me less excited about our daycation, which was an ocean view cabana so not cheap. 2. At check-in we were quoted a higher price for parking. 3. We were not greeted by anyone at the pool and I went back to check-in twice. Once the attendant was found we were not in their system. The cabanas were filthy and we waited for cleaning. They didn't clean the one right next to us and it had food all over the counter tops. It was gross. All of this was about 45-minutes. 4. I called ahead and asked about s'mores and had paid more for a cabana with a fire pit. Well it turns out that they ran out of skewers. 5. Service wasn't great. 6. Snacks were stale & expired.

It was great. Staff was friendly, and the cabana was amazing.

I had a great day! Everything was so relaxing. Very clean place. Awesome views

My day at the royal palms was great. Not too crowded and good service. Would definitely go again.

Beautiful hotel! Very nice staff, such a great time!

I have absolutely nothing bad to say about this place or my experience! Great staff and awesome establishment. I would recommend this place to both families and as a friends staycation!

The check in was easy and staff were very friendly

Our group of 4 had a great time enjoying our day pass and Cabana. The pool was clean and not crowded, poolside drinks and food were very good. The vibe was excellent with nice music but not too loud. Would highly recommend.

My 8 year old absolutely loved this water park! It’s a perfect escape for the day if you want more than just a pool. I lounged on the lazy river all day and it was so relaxing.

Such a wonderful place to spend the day. Clean. Friendly staff. Beautiful grounds. Cool water. Can’t wait to return.

This is a great concept for locals who don’t need an overnight stay. This hotel is beautiful. The bathrooms are keycard only which is super annoying bc we don’t have a keycard. Also a ton of kids, which isn’t great either.

Great place to relax. We had a great day hanging out poolside, beachside.

This resort seems like a kind of a hole in the wall type place. The pool was nice but the grounds isn't extravagant like the OMNI or HYATT. I will not book this spot again.

From check in, to laying by the pool, to lunch in the poolside cafe. I literally felt like I was on vacation for a day. Will be returning 100%!

The service by everyone was exceptional. Anything we wanted or needed was graciously provided without hesitation. Very friendly and personable.

Even though I did not know the area of our cabana was gonna be in the family area, I did not mind it at all. Amazing food and service! Would definitely go back!

After the quarantine was lifted, it was so refreshing to book the Pacific Cabanas at the Arizona Grand. Check in was seamless, and our kids had a blast! We were thankful to get our two cabanas side by side and received plenty of emails with instructions of what to expect.

Kids didn’t enjoy the pool, said it was boring. Was there for 30 minutes.

It’s on the quiet side of Panama City Beach. Perfect for relaxing, pool was clean, restrooms clean, the drinks from the bar were fantastic and everyone was very friendly

Had a fun time with the family.

We were so excited to get out of the house and have a fun day outside. Food was great! Staff was amazing and it wasn’t very packed so added bonus! The pools and rafts and just entire park was clean and well taken care of! We will be going back for sure.

Had a great time. Everyone was extremely helpful and kind and very courteous. The pool was very relaxing. The best part was the Texas shaped lazy river.

Pros: easy check in, great space with plenty of shaded areas and chairs to distance yourself from others. Great date night vibes for something different to do. Especially once the sun goes down and the city is lit up. Cons: hotel food is terrible, which is supposedly room service food (DO NOT ORDER THE PIZZA), no floaties for the lazy river, and the infinity pool was not heated. The jacuzzi was also closed, but that makes sense because of social distancing rules. I’m still on the fence as to whether or not getting a room for the night would be of more value or if the day pass was worth it. Especially now that there’s not much else to do because of corona. But if I did, next time I’d come early and leave for lunch, then come back. I would give this 4 stars if the pool was heated, because I’m pretty positive it was suppose to be.

Very relaxing day! Enjoyed the service and staff was very attentive. It was quiet at the resort which I enjoyed! Highly recommended