Reviews

This resort seems like a kind of a hole in the wall type place. The pool was nice but the grounds isn't extravagant like the OMNI or HYATT. I will not book this spot again.

From check in, to laying by the pool, to lunch in the poolside cafe. I literally felt like I was on vacation for a day. Will be returning 100%!

The service by everyone was exceptional. Anything we wanted or needed was graciously provided without hesitation. Very friendly and personable.

Even though I did not know the area of our cabana was gonna be in the family area, I did not mind it at all. Amazing food and service! Would definitely go back!

After the quarantine was lifted, it was so refreshing to book the Pacific Cabanas at the Arizona Grand. Check in was seamless, and our kids had a blast! We were thankful to get our two cabanas side by side and received plenty of emails with instructions of what to expect.

Kids didn’t enjoy the pool, said it was boring. Was there for 30 minutes.

It’s on the quiet side of Panama City Beach. Perfect for relaxing, pool was clean, restrooms clean, the drinks from the bar were fantastic and everyone was very friendly

Had a fun time with the family.

We were so excited to get out of the house and have a fun day outside. Food was great! Staff was amazing and it wasn’t very packed so added bonus! The pools and rafts and just entire park was clean and well taken care of! We will be going back for sure.

Had a great time. Everyone was extremely helpful and kind and very courteous. The pool was very relaxing. The best part was the Texas shaped lazy river.

Pros: easy check in, great space with plenty of shaded areas and chairs to distance yourself from others. Great date night vibes for something different to do. Especially once the sun goes down and the city is lit up. Cons: hotel food is terrible, which is supposedly room service food (DO NOT ORDER THE PIZZA), no floaties for the lazy river, and the infinity pool was not heated. The jacuzzi was also closed, but that makes sense because of social distancing rules. I’m still on the fence as to whether or not getting a room for the night would be of more value or if the day pass was worth it. Especially now that there’s not much else to do because of corona. But if I did, next time I’d come early and leave for lunch, then come back. I would give this 4 stars if the pool was heated, because I’m pretty positive it was suppose to be.

Very relaxing day! Enjoyed the service and staff was very attentive. It was quiet at the resort which I enjoyed! Highly recommended

So beautifully handled during Covid-19 .. What a relaxing day we had with the service spot on..brilliant day!

Had a great time with friends and family despite Civid amd we are all COVID free amd have been tested. We were able to social distance ourselves from all the other people. They played music which was awesome and havr great drinks! Everything was awesome. The food at the pool was not of high quality though. Go into the restaurant to eat.

Wonderful daycation! Check in and parking were hassle free. The cabana was in a great area and stayed nice and cool. Food was basic but very pricey only thing I would have liked to see different. Slides and amenities were fun for the whole family!

My credit card was extremely, over charrged. one adult and one child 05/26/20 for one visit to the pool. Has been fraudulent charged for over $300.0 and still taking money out of my account til this day. A mess!!!!!

First time visit. Decided to splurge for 4 day passes. Great fun for kids. Lazy River was nice. Mature palms provided decent shade to my surprise. Plenty of lounge chairs. It was a holiday. Cost of day passes and food and drinks is outrageous. Don’t waste your $700 on renting a cabana ! A big nothing. They aren’t luxurious or even nice. Just a canopy and padded longe chairs for $700. If you rent you will literally cry when you see it. Nice day for a family but borders in price gouging is only drawback. The help is courteous. Probably will only go back again if there is some kind of fantastic special offer unfortunately.

It was my first time to use Resort Pass and it was very easy to book as well as check in at the hotel. Hotel staff was friendly with prompt service. The pool area was clean and relaxing.

It was great to get away from life for a handful of hours. Friendly staff, great food and very clean. Look forward to going back!

I arrived at 2pm and did not receive access to a day room.

Employees in masks, sanitizer next to every food station and bar, landscaping constantly spraying down railings and pool chairs, tubes sanitized between users and I could be missing some. Will be back!

This is my first time going to that Marq’e pool and it was amazing. The pool area is breathtaking and the service that Maria provided during my visit was 10/10. I’ve made sure to tell all my friends that they need to go to the Marriott pool as well.

We decided to book a cabana at the Oasis Water Park since we were visiting from California and wanted family to join us. Check in was easy. We got there just before 10 and the park was already in full swing. The cabana wasn’t anything fancy, but in the Arizona heat, I highly recommend getting one if you can swing it. The service was great. They came to check on us every hour or so and refilled our bucket of complimentary waters. Unfortunately due to safety measures, they weren’t able to take orders for food from the cabana, but if you placed an order at the cafe they would bring it to you. The park itself is very family friendly. We were there with an almost 5 year old, almost 3 year old, and a 1.5 year old who all found something they loved. I think the lazy river was a collective favorite. This is a great place to relax all day. The park did a fantastic job at keeping the park at half capacity.

The staff is awesome. Quick and efficient response to questions and requests. Property is not well maintained. Jacuzzi water had a green tint. Concrete around pool is cracked. The cabanas were not shaded properly. No pool towels were available.

Had a great time, as always. Can’t wait to try Bonsai next time!

Had a great time.

For those of you who like lazy rivers and a nice, clean, cozy place to relax, Oasis water park at the Arizona Grand Hotel is for you. While the ticket prices may be a bit spendy, the experience was well worth it. Just for the record, it is a great place to propose to your significant other.

Great experience however pool was freezing for April in FL. Great atmosphere, service and relaxation!

Purchasing a pass was a breeze, resort was clean and prepared for daycationers

Great destination with all the amenities of a water park! Certainly didn't mind paying the resort prices on food and drinks, well worth the money I spent there. Will definitely recommend to anyone wanting a water park that caters to both children and adults alike!

Great time everyone was social distianting and the staff was most friendly and helpfull.

Very well done. Great service.

The staff was all very friendly! However, we only had paper wrist bands instead of the magnetic bands guest have to open doors and gates to beach and from parking lot. So we couldn’t come and go as guests without waiting for someone to open a gate for us. Also, there were literally no open. Hairs by the pool for the entire day, so it was kind of a waste of money as we ended up sitting on the ground for all of it and took our own chairs down to the beach. Overall, it was okay but I’d probably go to a better pool next time, if paying that much.

This is a great resort. Large pool. Well kept and staff is friendly.

From the time we walked in the staff was very friendly and helpful til the time we left. We had a great day, pool was clean, drinks and food delicious and easy access to the beach.

Good place to go chill. Staff was awesome

We only used the main hotel- it was so nice and refreshing. There is a hot tub and then an upper pool that feeds into a lower pool. Seating cannot be reserved so you gotta keep an eye out for loungers. Staff was amazing and attentive

I really like the water park. It's the best one I've been to. I think the price was a little high but I really enjoy myself.

My family and I had a wonderful time. Very friendly staff. No trouble...relaxing day. I felt like I was on Vacation ALL day and the best part was I got to go home and sleep in my own bed!

What a great was to spend the day!! I wish they would open up the other weekends this summer so we can come here again!!

Lovely resort, pool very inviting. Food and drinks delicious, and the service was good. Vitamin D much needed!!!!. A beautiful day with my sister. Thank you!!!!!!

Just want my money!

Fabulous Daycation! Wonderful amenities and prompt service!

Great stay! Will he back!

Very crowded but pool was clean! They had two private events that rented out two of the four pools so I would maybe call ahead to see what their schedule is like before booking. Not sure it’s worth the price.

We had a great time. The kids are 5 and 3, they keep asking when we are going back.

We are locals and it was a great way to explore the resort. It has a beautiful gold course view and the pools were awesome. My kids had fun on the slides, lazy river, and wave machine.

Great afternoon sparkling pool great place to go. Easy in easy out

Beautiful hotel and pool!

Beautiful, clean, great staff. Will return!! Could do without the kids running around but otherwise. An amazing time.

Our daycation was great! Staff was friendly and the property is beautiful. We rented a cabana and a day room. Everything was clean. Only recommendation was that our pool server appeared to have forgotten to punch in our drink and food orders a few times, as she had to be reminded. I wish she came over a few more times.

A very restful and relaxing day at the pool. Staff was helpful and professional. I appreciated the service overall I received. The poolside menu was brought to me quickly upon arrival and left with me to review. I liked the convenience of restrooms near the pools. The hot tub was almost as large as the pool! The food was great quality and I liked the option of poolside bar and hotel restaurant as well. I wish they had more rafts or inflatables for the pool, but other than that I highly recommend a daycation here!

The staff was friendly.

Beautiful resort! Clean and well kept. A little crowded but still plenty of space and available chairs with umbrellas to maintain social distances. It was nice to get out for the day and enjoy something a little different that didn’t cost an arm and a leg. Also the food at the bar/restaurant was really good and fairly priced for being a resort!

Great deal, friendly staff! They even let us move cabanas. What a great way to spend the day.

We really enjoyed our day at the pool. It's clean , plenty of room, everyone was really nice & the food / drinks were amazing!!! We will definitely be back.

We had a great time in the sun. Nice to get away and cool off.

The pool was a good temperature and the staff was very friendly and accommodating. We enjoyed the water slides and the kid's play area. The cabana is great for taking a break from the sun, but there is not a fan or tv like some other cabanas on resort pass. The cabana was a great deal, though. The adult cabana included two well drinks, four water bottles and awesome cheese fries. We are already booked to visit again next week! :)

This was my first time actually going and attending the pool. I love it. Me & my boyfriend enjoyed ourselves, it was very lovely, beautiful, and relaxing. Definitely going to come back.

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It was nice to get out of the stay at home order and go do something fun... the bartenders made sure all drinks were tasty, from my kids non alcoholic shirley temple to my long island iced tea...

Good service, busy pool, family friendly atmosphere, music was good

my kids had a great time. My wife had welts from an allergic reaction to the spray they used on the tubes for the lazy river. She was not able to enjoy herself. The life guard got us some Benadryl which helped a little. Over all it was a good time but I would stay away from the tubes if I were you.

GREAT STAY, AND AWESOME SAFE ALTERNATIVE. A WEEKEND MINI VACATION. AWESOME AWESOME STAY

GREAT, PEACEFUL ALTERNATIVE TO SPEND IT WITH THE FAMILY.

GREAT STAY, AND AWESOME SAFE ALTERNATIVE. A WEEKEND MINI VACATION. AWESOME AWESOME STAY

I wish I could say I had a fun experience, unfortunately there was a huge fight that caused a major disruption to my experience. I ended up leaving due to the constant arguing and fighting between 2 groups. I spent $50 for 1 hr. So disappointed

This is a very beautiful hotel I would highly recommended I've gone there several times and I enjoyed it at 8 and every time I go very excited that I reopened needed some time to then due to The Madness of covid-19 beautiful hotel beautiful pool amazing views I am excited to come back again I talked about this place to all my clients and recommend it to all my friends and family it's definitely very enjoyable

We really enjoyed our time at the Arizona Grand Resort. All the staff went out of their way to make sure we were comfortable. Our cabana was ready when we arrived with all the amenities they had promised. My whole family really had a great day.

Wonderful time

Enjoyed the water park, wasn’t too crowded.

We were excited when the water park was open after the May 15th shelter in place was expired. They were one of the only places open and ready to take guest. It was my sons 4th birthday and he had been cooped up in the house so we were wanting to get him out to have some fun and make the day special. I was highly impressed at how attentive the park was with the situation. The lifeguards and staff were wearing masks and still very attentive and helpful. There were staff workers walking around spraying the common areas with disinfectant after people would get up from an area. It was seamlessly done so that it was not disruptive but also comforting to see. All in all it was a perfect day!

First time really going out anywhere since the lockdown ended! Was very impressed with the staff and the facilities.

It was relaxing, quiet, and easy!

The pool is nice and big. Very clean and the water was perfect temperature. The patio area was also very clean. Only negative, they need more server's, I asked for a cup of ice water and after 40 minutes I gave up waiting and went and got it myself. They also charge you an 18% gratuity to bring your food and drinks out to you. I would definitely go again!

We enjoyed our day at the water park. Easy parking and check in, the staff was friendly and the lazy river is nice. Enjoyed our day.

awesome

The resort is very nice and pool although was cold was ok to walk into knee deep. However there were younger people in the pool. The concrete around the pool is very slippery and in fact a girl slipped and fell but fortunately did not hit her head. The walk down to the beach was convenient and beautiful. I would stay again but probably in July or August when the water was warmer and not on a Monday or Tuesday when the Grill Restaurant is closed.

Awesome day at the pool :)

Nice, historic, low-key resort. Very clean and the staff was really friendly and professional. Clean and updated-definitely a great afternoon.

It was so easy to book a resort pass . Then we get there and they are welcoming just like if we where on vacation.

We had a nice time. Waitress staff came outside to take orders. We will return!

Everything worked as it should have. When we got to the water park to checkin they had our information and were expecting us. We were given bracelets and taken straight to our cabana. No fuss.

great day at the resort. super easy to book and amazing customer service at the hotel.

Had a great time using day pass at Holiday Inn

Best day ever. The grandkids were over the top excited. They didn't want to leave. The food was great. The drinks were our only thing we couldn't rate 5 star. The Cabana was clean and comfortable. The TV and wifi made dad happy. Will definitely do it again.

My best friend and I had a great staycation. Great food and drinks

The pools were beautiful and clean, there were plenty of towels, and the staff was friendly. However, we were not able to get poolside service because they were so understaffed, and the bar was overwhelmed as well. We would’ve loved to eat poolside but it just wasn’t going to happen. Otherwise a great experience and beautiful resort!

The food was great and so were the drinks. Beautiful pool.

This was such a great way to feel more normal after the stay-at-home order was finally lifted! We were so happy the park was open! Wish there was volleyball net, DJ booth, and servers to come around too but I'm sure it will all be normal again soon! Highly recommend

We absolutely loved spending the day at SpringHill Suited in Navarre. The lazy river was by far the kids favorite, and I loved the view of the beach! Already planning our next visit!

Happy that the pools are up and running! It was an excellent getaway. I do wish the lazy river was open though.

Great pool!

Overall this is a pretty nice hotel. The pool is nice even though it said it was heated it was not it was pretty cold. Amazing view. My only complaint about the pool is that they did not give us a bathroom key but the bathrooms are locked at the pool

It was a perfect daycation with a beautiful view , and very nice tempered pool ! We loved it !

Beautiful day with the family. Not too busy. Lots of shade. Kids loved it. Food was a little overpriced for what it was, but that won’t prevent us from going back.

Went to celebrate our daughter’s birthday. Perfect day! A hidden gem.

We had a fun day relaxing at the pool sipping Margheritas. Very friendly staff! Will be doing this as a regular thing now.

I was surprised to not be allowed a pool towel because I wasn’t spending the night. Thankfully I had one in the car. A Towel should be included as a resort pass guest.

Beautiful hotel. Great pool. Friendly staff.