Reviews

Great Day Pass pool staycation!

I love coming here and have been a few times during the pandemic. This time when I went the hotel has implemented some new policies regarding seating and areas you are required to wear your mask. Each area of the pool is now colored coded. The loungers/ cabana area have a corresponding color tape with a number or tag on it and the wristband color you have dictates where you can sit. There are some loungers that aren't marked so its basically first come first serve. I went on a Thursday and there weren't m guest, so they weren't enforcing it. I assume though if you go on a weekend they probably will. Also servers weren't coming around to take drink orders, it was bar service only, which could also have been because it was Thursday. You will need to wear your mask if you order at the bar, which is totally understandable. I still had a wonderful time. I understand that because of the pandemic policies that businesses have are subject to change in order to protect everyone involved.

We love this property and have visited several times. It was a lovely way to spend time with family. Plenty of areas for fun and plenty of room for relaxing too. Lunch was delicious, the views are wonderful, and the service as always was top-notch. We will be back.

A friend of mine and I purchased resort passes to celebrate my birthday, and this place did not disappoint! The pool was great...we especially loved the cave feature. The service at the bar outside was some of the best service I’ve ever received. I will definitely be back!

My family and I had a great time! We will be returning. The staff was nice and everything was clean.

Hyatt has long been our "home away from home" and even during Covid times, the resort did not disappoint! Having the variety of pools, slides & other activities made for a great day-getaway. Can't wait to go back!

Felt like I was on vacation for a day. Super chill, yummy drinks and food. Great ambiance.

I came on a Friday and just got the regular pass. There were a lot of loungers and chairs spaced out on the property. It felt pretty safe for COVID. The pool was good sized and good temperature. They give you plenty of towels. Check in was easy. Loved the warm cookies. Also grabbed a beer and ice cream from the inside mini store. They were ok with us bringing food in since their restaurant opened at 5. Overall, it was a great little escape from reality.

I had a amazing time. The pool was great. The staff was so nice and helpful. I was very impressed. I will be back.

My daughter and I had a great afternoon enjoying the water park and all of the amenities. Everyone was welcoming and helpful and we loved the lazy river! It was a very relaxing and fun afternoon.

I absolutely love this place it’s my go to great place to relax

A beautiful pool in a beautiful hotel. However I felt it could have been a much better experience. First of all no pool bar and no wait service. So you can’t even get an ice water nor can you bring anything outside in. The lobby bar doesn’t open until 3. I waited 30 mins for a bartender there in my wet bathing suit and cover up. So just be prepared for that. Very noisy downtown as to be expected. Valet was hard to find, it’s tucked away in the Avis parking garage at the corner of commerce and field st.

It’s awesome! I’ve been in Hyatt Regency Grand Cypress and they have much more amenities as bikes and a lot of different boats on the river that you can use. Both place are great! This one is just more for chilling

Our daycation came about after a booking with VRBO in Galveston went very wrong. We just wanted and needed a day to relax and this was PERFECT!! The facility was exactly as promised. The staff was great and we spent the day playing and relaxing- exactly what we wanted. We will be back because the money spent was well worth it. Oh and the food bar had some great food. A little pricey but you get food.

The staff was friendly and food/drink prices were reasonable.

The service was amazing, Mario & Sabrina made us feel very welcome, & assisted us with all of our needs, thank you I will definitely take my wife here again

Great place. My boys and I enjoyed it and will return soon.

Easy check in process, outstanding infinity, adult pool! Can’t wait to go back!

As usual the Fairmont team provides a great experience. It was good to see they where monitoring the area an providing feedback on the use of masks while the guest are not in the pool.

Got a day pass so my husband and I could get in a swimming pool. Everything looked good when we entered the hotel. Masks Mandatory, Hand sanitizer everywhere and temperature checks, Then we went to the pool area and it was totally Packed! it blows my mind that amid a pandemic they are allowing that many people to be that together. We ended up finding a less populated space outside the pool gate, never did actually get a chance to get in the pool. Ordered some food and then left. We were there a total a little over an hour. From someone that has been quarentining since March I did not feel safe at all. I think if you are that busy in the pool area where everyone wants to be when it is 100+ degrees outside you should not sell day passes. I gave 2 stars becasue the food was good.

The pool, food, and drinks were great. The lifeguard didn’t do anything to enforce social distancing. Many people who were strangers were chatting close together in the pool. It made me very uncomfortable and nervous.

Wonderful experience. I brought my two year old and four year old and they really enjoyed the lazy river.

It’s a beautiful hotel, it really is. The grounds were kept clean, landscape manicured. The check-in went well, safety measures were taken in the lobby. They had 3 pools on the grounds, each one provided something a little different. We noticed that the “Oasis” pool was the most populated pool because it provided water games, yard games and even a slide (which was closed due to COVID-19). Poolside servers would make their rounds, checking in on us occasionally to see if we needed anything from the hotel restaurant. It was a really pleasant experience and we plan to do it again

Considering what is going on with the virus and the distancing it was nice for the day.

What a great way to spend the day at a resort. Highly recommend.

Everything was clean an quiet

We had so much fun! It was relaxing and a nice change of pace for the kids & I! The hotel staff were very nice and the pool area clean! Thanks!

I loved the beautiful lazy river intertwined with the pools. Also, hot tubs embedded in the middle. The pool service was excellent. Great staycation!

Great! We had a great experience and Katie was an awesome hostess taking care of whatever we needed. We’ll definitely come back!

Really I spent a wonderful time Everything is cleaned and sanitized

Great time at the pool! Wish the adult pool bar was open all the way around but assume the front side was closed due to the Rona. Drinks seemed a bit weak too. All in all had a great time

Excellent facility with great features.

Great experience. Arrived, cabana was all set and ready. Everything was clean. Hotel poolside staff was amazing!

We had a great time. Staff was very friendly, life guards made sure everyone was safe and followed the rules. We rented a cabana by the sandy area, and that was the best spot. It was steps away from the sand, lazy river, and bathrooms! The whole resort was very clean and well kept. We will be back!

The next experience ever! Can't wait to go back with my family again.

The Daycation was great ! Easy access to the Waterpark , friendly staff, sanitizing and social distancing were great! A great value for the money ! Our Grandkids had a blast !

If you have kids, this is the place to be! It's the best in Palm Springs that's open right now. It was a perfect afternoon spent away from our smaller hotel pool. Their cleaning protocol was amazing, the staff was top notch - including the lifeguards. But it was incredibly crowded. I was a bit shocked especially in COVID-era. Not that it deterred us from enjoying our time - just be aware and know your comfort level.

The lazy river is so relaxing and pool service was great. Such a clean property and a burger by the pool was excellent!

We arrived at the hotel at 1030am and had the pool to ourselves til 2 . It was wonderful!

Before knowing the crazy expensive price, i told my son he could meet friends at the resort to hang out. .After taxes/fees, I paid over $37 for my “adult” 15 yr old to hang out for four hours. How is he an “adult” price wise, but not old enough to be at the pool without another, real adult, supervising? $$$$ Additionally, it cost him $7 for a drink and $16 for a wrap. For this reason, I will not make any plans to stay at this resort, ever. They should at least extend resident rates like other nearby resorts.

Super fun

We thoroughly enjoyed our day at Dove Mountain. Every single staff member from the valet, to the front desk, to the servers at the pool were fantastic. We never once needed to look around for service. They were around to bring us water, drinks, and food all day. For lunch we had the ceviche and the nachos and both were excellent. The pool was nice and cool. It’s a beautiful hotel to spend a day relaxing in the sun. The grounds, pool, and bathrooms were spotless. So glad Ritz at Dove Mountain was added to Resort Pass! We will be back for sure!

It was such a nice day! Veracruz Tacos was a great bonus and reasonably priced! Fairly quiet mist of the day until around 4 when it got a little busier but still able to easily keep social distance.

Service was very accommodating and food was great! I love how friendly the grounds crew is and how they come and sanitize all of the chairs and tables! Very relaxing day! Will be back again soon!

The pools were nice, but not as large as we expected. It. There are multiple pools but very small almost like wading pools and one is just for the Lux Cabanas. There also was a horrible smell surrounding the pools probably from the exhaust fans from hotel. The servers by the pool seemed nice, but they never interacted with us. We ordered food but it was cold, hard, and unappealing to eat, we ended up throwing it away. We also overheard some people saying that they were profiling while searching peoples bags. And my friends card was compromised while using it here. All in all it wasn’t absolutely horrible experience but you get what you pay for. But we will not be coming back. Hope your experience is better.

Perfect Place to hang for the day for someone who lives in LA The pool and grounds were clean and nice. only issue was service. Took a little time to get our food and wine But other than that great

It was a nice area

The pool is beautiful and not too cold. The staff was really nice and everything was clean. The drinks are good not watered down and they're yummy.

Relaxing and quiet pool, good little taco stand. Very comfy seating and not too crowded. Pool looked a little foggy, but that didn’t stop us from getting in it. Will back for sure.

This was my first time booking through Resort Pass. I booked the day of and it was super easy. Also once I got there Valet came right away and the doors were open for me. I felt like a true guest of the hotel! The bartenders upstairs were fast, safe, and made delicious drinks. Plenty of space, not too many people, and super relaxing. I will be going back again, Thank You St. Anthony & Resort Pass!

AWESOME !!!!!!

Angelica and Marvin were really friendly. Great customer service from both of them! Thank you

Service, food and service exceeded my highest expectations.

Family came into town with kids and we needed a pool at a affordable price for the day. My nephews had such a great time and the staff was very friendly and helpful. We will be coming back with the family again soon.

Went well above my expectations...from the beginning was loving it..great waiter Aaron...poolside food...drinks...fun slide .great beach area..so tropical feeling..almost felt like I was in Aruba at times ..ABSOLUTELY LOVE IT....CANT WAIT TO GO BACK..GORGEOUS PROPERTY..breath taking ..PHENOMENAL..one of my best days this year

Had a wonderful stacation with the kids! So much fun!

Everything was excellent! Good service!! I will definitely do it again sometime! I will also recommend it to friends!!

My best friend and I had the best day by the pool. Perfect place to escape the Covid madness, super clean, & overall a great experience.

Beautiful pools and fun for the entire family. No ice cream or treats for the kids anywhere which was a bummer. Access was easy and staff was friendly

Great way to enjoy the perks of the resort!

I sent a message before the 10am deadline that I needed to change it till 8/5

What a wonderful day...get the cabana. It is well worth it. Lovely staff, good food, nice pool. Didn't even walk out to the beach. Had a lovely day. thank you Hilton Cabana!

Locks at resort wouldn't work right. Nice employees. Fun resort.

excellent ! wonderful service. i called several times before and answered my questions polltely. greeted me very enthusiastic . i am a local resident and wanted a day pass and enjoy the pool, and amenities , with free parking. ive stayed at the hyatt before and love their pool area and excellent location close to everything. too bad dus to covid bar and restaurants where closed and spa.

We went twice in one week. It was fantastic. Perfect for fun or even relaxation. The pools, the lazy river & the slide are all such thrills. The food from the poolside cafe is delicous; the burgers & those redfish tacos & the salmon ceasar salad are all a must try! Frozen pina coladas were strong & bomb. Menu is a little pricey $$$, but when you been in the water all day, you dont mind paying. The poolside waiters are soo friendly & respectable. One day we had Lucas, he was adorable & gave great service. Next time we had Cameron, he was good too. The whole resort is beautiful. Glad I found out about it. My sister, mom & neice loved it & me too. Oh, dont forget to take a picture in the big yellow chair 🤩🤩🤩 - Ve

The pool was very large and clean. There were a lot of activities to do including kayaking, rock climbing and biking. The food was good and staff was friendly.

See above.

Great

I had a wonderful time at the beach and by the pool. The only suggestion I would make is that you need more umbrellas set up by the pool. I am very fair and need some shade. I actually overheard someone else say the same thing.

It was the top of the first, my son and I had just left a great time in the pool. My son and I decide to order a pizza after reviewing the miniscule menu. When my son retrieved the pie from just outside the hotel, I was met by the big (enforcement) guy behind the bar. He said that my son and I had to eat the pizza on the third floor (we were on the fifth deck). We complied and upon our return I pointed out to him four Little Cesar's pizza boxes that belonged to a family that arrived just after we left the pool. So unless you for some standard, just eat before or leave and eat. Really said because my impression is if you don't look like this guy, or are an attractive woman, you are going to eat outside food on the third floor.

we had a really nice afternoon, all precautions taking made us feel safe thank you

What a great place to relax, enjoy the sun, and have access to awesome facilities. Will be going here again. the lazy river is a blast and the amenities just outside the pool area are an added bonus.

So many things to do! My kids Loved the pool, bike riding, canoeing and even the smoothies from the grill. Great mini getaway will be back.

Everything was great Me and my daughter had a blast

I can't say enough positive things about this place. This has been our yearly alternative staycation since we discovered it. Everything from the hotel to the water park is amazing! Its unfortunate that due to COVID-19 the restaurants are closed as well as other amenities provided by the hotel. Needless to say, aside from the limited perks, the service is amazing and a great option for a family outing.

Ray and John really made our daycation relaxing, very professional and helpful. We loved our cabana by the pool.

My 2 daughters and I had a great time at this location. The pool was nice and spacious with a lazy river. My 6 year old loved the slide as well. Check in and parking was very convenient and easy. We will definitely go here again.

This was the perfect spot to have a daycation in Houston. We spent hours enjoying the pool, lazy river, and view of downtown. The hotel was clean and enforced COVID precautions, including masks Inside/at the bar and sanitation. I’m not sure what it would be like on the weekend, but on a weekday it wasn’t crowded.

We really enjoyed our day pass. The staff is wonderful and very friendly. The property is gorgeous. The pool area is very large. Lots of chairs and umbrellas with many shaded areas. There are also kayaks, bikes, paddle boats to enjoy. We recommend this property.

Perfect for my daycation. Staff was friendly, check in was easy, view was great. Exactly what I needed. Just keep an eye on your food the seagulls are savage.

Thank you so much for offering this to the locals! Every year, I look forward to a big vacation and Covid squashed those plans. I have been dreaming about floating down a lazy river with a pina colada for months!!! Thank you for making my dreams come true and for facilitating my mockation!

This Marriot Bonvoy Hotel was a great getaway from LA and a very relaxing time. The service and amenities were very nice.

We enjoyed the initial part of our cabana rental at Jade Waters, but were forced to leave early when the guests in the cabana next to ours became drunk and very loud and offensive. They began arguing loudly with each other, using profanity, physically pushing each other and coming into our cabana by mistake. It was inappropriate for our children to see any of that and we were worried for our safety. It took the hotel a very long time to take action and when we left they were still attempting to get the guests to leave.

The pool was very clean and staff was helpful. I went on a Monday and was so disappointed to know they were not serving food during the week. One of the main reasons I picked this location was to eat and drink. I was able to get drinks at the golf shack though, so that was great. I was also bummed the bathrooms needed keys (by the pool) so I went inside the hotel, where the bathrooms were closed and all day I had to go to the lobby to use the restroom. It was a relaxing day and I will Be back and would love to try thrust food and drink one day!

Delightful, relaxing day. The setting is charming, all the facilities were spotless and the staff was friendly and helpful.

This was our second time here with our toddler and we love it! Pool is warm and like a big hot tub. It’s always quiet and the food is delicious! Looking forward to going back!

Peaceful and serene day

This hotel is a wonderful place to get away! Big beautiful pool and always very relaxing! Next time we want to enjoy the new restaurant that went in!

We’re a local family with no pool in our household. This is the perfect local get-a-away. Employees are super nice, easy ‘check-in’- wonderful staff at the TiKi Bar!! My kids enjoyed the lazy river!

From check in to getting to the pool, it was just amazing, spent the whole day there. Kids had so much fun. Everyone kept their distance and was friendly for the most part. Coming back again thank you resortpass

Really enjoyed this place & service that was given. Very beautiful view & atmosphere. Nicely heated pool & hot tub. Very recommend

This was the most picturesque Pool in the Orlando área. Loved the ambience and also all the amenities. Will certainly do this again👌🏽

I absolutely loved my stay there. Everyone was very friendly and helpful. Loved the pool area. Loved the food. I will be back!

Had an amazing experience at the Ritz! Everyone was so kind and helpful. The resort is so beautiful nestled in the mountains. Food is fab and drinks are magnificent! Not one complaint!

This Is my favorite place to escape in the summer! Gorgeous, well thought out landscaping and statues. I’ll be back soon with friends!

As a Mom of a 3yr old, this quarantine has been difficult, so the daycation was amazing. There was plenty of room to social distance in and out of the pools. My reason for 4 stars is that I wish the pool bartender wore gloves while serving drinks.

We arrived around 9:30 am and had a relaxing time. Lunch was great too! Around 3 more people arrived and groups of people swarmed past the sign indicating that the cabanas were by reservation only and the security guard was fine with it. A couple who also was using the day pass asked the security guard about the cabanas and he said that anyone could use them and that they only needed a reservation on the weekends. I’m so glad I didn’t pay extra time have a cabana! Also the music was a nice mellow Reggae and then it stopped after which others began playing their music which was okay except it was on Spotify and the annoying ads were loud and long between sets of music. The guard also allowed a group to smoke but had them turn their chairs around. So I would say go during the week arrive early and around 3 go for a bike ride or jet ski as rentals were available to avoid the crowd.

Nice relaxing atmosphere. Pool was lovely!

I’m definitely coming back again this is a must recommend Place to go too for a better view also and staffs are great ! Facility is clean :)

We had a great time and the cabana was totally worth it. I felt very comfortable re: covid protocols (everyone was wearing a mask and keeping their distance). The drinks and food were good and the bartender was hustling and making sure everyone was taken care of. I would definitely return.