fitness-center

cabana

drink

food

pool

A luxurious modern oasis located in the heart of Palo Alto, the Four Seasons Silicon Valley is the perfect spot to spend a relaxing day with friends and family. Lounge poolside with a cocktail or take a refreshing dip in the rooftop pool. Book a private cabana and enjoy poolside food and drink service and premium comfort seating. For those looking for a more active experience, book a Private Fitness Suite which includes state of the art cardio and resistance equipment such as Peloton bikes and Tonal machines. From sun-worshippers to fitness-seekers, Four Seasons Silicon Valley provides the ultimate “daycation” to rest and recharge in 5 star style. 

Four Seasons Hotel Silicon Valley at East Palo Alto

The Four Seasons really excels with the customer experience. Well taken care of and had a wonderful time at the intimate pool located on the third floor of the hotel. Quiet, peaceful, and a nice warm pool. 

Lovely Day at the Pool

The hotel was woefully under-staffed.  It was hard to get any food or beverages or extra towels.  The restrooms nearest the pool were in the spa, and the spa ladies lounge looked like a tornado went through it -- used, wet towels everywhere, no towels to dry hands on, and no staff to be found anywhere.

Not Up To Four Seasons Standard

I booked a Cabana for my birthday and hung out there for the day with 2 girlfriends.  Very relaxing, enjoyed drinks and food, and there's locker rooms, showers and a sauna. Will be back!

Great place to chill!

I expected much better service for this being at Four Seasons. We barely had anyone around to ask questions etc. I wouldn't do another resort pass here. 

Four Seasons can do with better Customer Service?

I expected much better service from the Four Seasons. I do not think the $600 pass was worth it due to not having showers available to shower after using the pool and the service was okay. I expected Four Season customer service to be exceptional. I'm also pregnant and all they offer was water. I thought they would go over and beyond by offering apple cider or another type of drinks. The pool was nice and warm, but did not have a jacuzzi.  

Four Seasons Resort Pass 

Checking in was easy. Poolside had an attentive staff member who checked in on our needs. We were able to eat and get food served. The pool is smaller but was heated and very good for lap swimming. We were there on a windy day so it made it a little hard to get out of the heated pool into the cool air. It was a nice experience. They had a little outside gym set up probably post covid but it was fun to do a few pull ups on the pull up bar! It was pretty empty and easy to lounge pretty much the whole day. They had a nice shower but my only wish is that they replenish the towels, and hand soap a little more frequently. I assume since COVID it’s been hard to get staff especially on a holiday weekend. I hope that the amenities get tended to a bit better in the future but I doubt this was an issue before COVID so it’s what I expected. It was a great day and I would go back! 

Great day get away 

The pool attendant and service were excellent, but the facility is not up to Four Seasons standards at all. The cabanas are not cabanas but daybeds for two, and the pool area could use a refresh.  The women's changing area/bathroom looked like it had been neglected for a while. No clean towels or soap at the sinks, and dirty towels overflowing from a bin near the lockers. Cigarette butts on the ground outside the door.  I had invited guests for the day, and was embarrassed.  It felt more like a Hampton Inn, or property of that tier.  There is also a lot of ambient noise from the freeway.

Disappointing

I had higher expectations of the environment given the cost of the cabana. Prosecco was a nice touch. 

Just OK

I booked this hotel pool as a mid week summer treat for our family.  It was perfect from service to level of crowding ( not at all). The food was also wonderful as far as pool side fare goes. We look forward to returning again.

Excellent way to relax on a very warm day

We really enjoyed our day here by the pool. We booked a cabana and it was perfectly equipped and ready when we arrived. The service was speedy and the food was great. The entire pool is shallow (3.5'-4') and warm so it was perfect to swim a few laps and just lounge in the water. The area is small but nicely decorated and the bathrooms in the spa area were very nice. 

Small, but lovely

A luxurious modern oasis located in the heart of Palo Alto, Four Seasons Hotel Silicon Valley is the perfect spot to spend a relaxing day with friends and family. 