Reviews 17 reviews

I expected much better service for this being at Four Seasons. We barely had anyone around to ask questions etc. I wouldn't do another resort pass here.

I expected much better service from the Four Seasons. I do not think the $600 pass was worth it due to not having showers available to shower after using the pool and the service was okay. I expected Four Season customer service to be exceptional. I'm also pregnant and all they offer was water. I thought they would go over and beyond by offering apple cider or another type of drinks. The pool was nice and warm, but did not have a jacuzzi.

Checking in was easy. Poolside had an attentive staff member who checked in on our needs. We were able to eat and get food served. The pool is smaller but was heated and very good for lap swimming. We were there on a windy day so it made it a little hard to get out of the heated pool into the cool air. It was a nice experience. They had a little outside gym set up probably post covid but it was fun to do a few pull ups on the pull up bar! It was pretty empty and easy to lounge pretty much the whole day. They had a nice shower but my only wish is that they replenish the towels, and hand soap a little more frequently. I assume since COVID it’s been hard to get staff especially on a holiday weekend. I hope that the amenities get tended to a bit better in the future but I doubt this was an issue before COVID so it’s what I expected. It was a great day and I would go back!

The pool attendant and service were excellent, but the facility is not up to Four Seasons standards at all. The cabanas are not cabanas but daybeds for two, and the pool area could use a refresh. The women's changing area/bathroom looked like it had been neglected for a while. No clean towels or soap at the sinks, and dirty towels overflowing from a bin near the lockers. Cigarette butts on the ground outside the door. I had invited guests for the day, and was embarrassed. It felt more like a Hampton Inn, or property of that tier. There is also a lot of ambient noise from the freeway.

I had higher expectations of the environment given the cost of the cabana. Prosecco was a nice touch.

I booked this hotel pool as a mid week summer treat for our family. It was perfect from service to level of crowding ( not at all). The food was also wonderful as far as pool side fare goes. We look forward to returning again.

We really enjoyed our day here by the pool. We booked a cabana and it was perfectly equipped and ready when we arrived. The service was speedy and the food was great. The entire pool is shallow (3.5'-4') and warm so it was perfect to swim a few laps and just lounge in the water. The area is small but nicely decorated and the bathrooms in the spa area were very nice.

The weather wasn't fully cooperative for swimming, but there was enough warmth to enjoy sitting by the pool. Jonathan was attentive without bein smothering. My friend and I enjoyed the most peaceful six plus hours either of us have had in months. Most of the day found is as the only people by the pool adding an element of privacy. It was the perfect ending to a stressful school year.

This was my first time using Resort Pass, and the experience at the Four Seasons was divine! The service was exactly what you’d expect at a hotel of this caliber. From the staff who greeted us in the lobby to the pool attendant, it was all top notch. The only downside of our experience was it was a little chilly when we were there. Unfortunately there isn’t a hot tub, so we just wrapped ourselves up to stay warm. FYI- Most of the photos you see of the pool area online show adults lounging poolside. This is a family-friendly place and there were a lot of children playing in the pool.

We had the best day! Had a perfect daycation pool side with some girlfriends. Lunch was DELICIOUS, pool was heated and the nice quiet vibes were perfect! We’ll be back!