Aerial view of beachfront resort with pool, palm trees, white buildings with solar panels, and turquoise ocean
Resort pool with turquoise water, thatched umbrellas, loungers, and palm-lined waterfront
Aerial view of beachside water park with colorful slides, pools, palm trees, and ocean view
Water park with family on water slide, child in pool with inflatable, tropical backdrop
Beach cabanas with white curtains under palm trees overlooking turquoise ocean
Family of four walking together on sandy beach in swimwear with ocean and blue sky in background
Bride and groom at wooden dock wedding ceremony over pond with natural forest backdrop
Upscale dining venue with thatched ceiling, wooden bar, hanging greenery, and elegant table settings
Family on raised wooden boardwalk pathway through lush green jungle canopy with waterway below.
Cenote swimming hole surrounded by lush jungle vegetation with swimmers enjoying crystal waters
Family of four sitting on bed in modern hotel room with wood-textured headboard and ambient lighting
Aerial view of cenote with crystal blue water surrounded by dense green jungle and rocky formations
Couple on wooden deck platform overlooking jungle canopy and water among tropical vegetation
Evening entertainment show with colorful performers in elaborate costumes around fire pit

14 photos, view gallery

Sandos Caracol Nature Resort & Water Park, All-Inclusive

Playa del Carmen, Mexico

4 star property

Set along the Riviera Maya, Sandos Caracol Nature Resort & Water Park invites guests into a tropical playground surrounded by lush jungle and cenotes. Adventure comes alive at the expansive water park with slides for all ages, while multiple pools offer refreshing escapes under the sun. Blending eco-friendly living with endless fun, this all-inclusive resort makes every day an unforgettable experience.

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Experiences

All-Inclusive Day Pass

Dive into jungle-fringed pools, a waterslide, splash pad, and Riviera Maya beach, all-inclusive.

All-Inclusive Day Pass

From

$100

All-Inclusive Night Pass

Swim into the evening with pool, waterslide, beach, and unlimited food and drinks after dark.

All-Inclusive Night Pass

From

$100

All-Inclusive Beach Daybed

Claim a premium Bali bed at Kiin Beach Club, all-inclusive access for two included.

All-Inclusive Beach Daybed

From

$320

2 guests

Property details

Location

Sandos Caracol Nature Resort and Water Park Puerto Juarez-Chetumal Km. 295 Playa Del Carmen, Quintana Roo, Mexico, C.P 77710

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Amenities

Outdoor Pool

Waterslide

Beach Access

Splash Pad

Free Parking

Showers

Towels

Food Service

Drink Service

All-Inclusive

Waterpark

Pool

Daily 8:00am - 8:00pm

Dining

Breakfast: 7:00am - 11:00am

Lunch: 12:30pm - 3:30pm

El Nido (tacos)

Daily 24 hours

Good to know

What happens when I get there?

Check in at the front desk with your confirmation and a photo ID — the same way any hotel guest would. The hotel knows you’re coming.

What’s included in the price listed?

Your booking covers everything listed on the experience page — no hidden fees. Some properties offer food, drinks, or extras you can add on once you're there, but nothing is required unless noted.

Can I cancel if my plans change?

Yes, most bookings can be canceled for a full refund. Cancellation windows and refund eligibility details are found on the experience page. Read our full cancellation policy.