Reviews 161 reviews

Enjoyed the Cabana. Very relaxing and the pool staff was very accommodating.

My family and I rented out the Cabana. The service was great and the pools were lots of fun. Our server took great care of us throughout the day. Definitely will be coming back!

Its was my first time ever trying Resort pass. I chose Hyat because the price was very considerable and it offers free parking. Guess service was friendly, attentive and fast. I'm planning to come back soon. The pool area was just what I needed for a day out to relax

We had a cabana and had a great experience all around! Everything was super easy and I especially appreciate that parking was included. I will say that the building shades the pool area until around noon so if you were looking to get sun early, this might not be the best location.

THE RESORT WAS BEAUTIFUL. Staff was excellent. Bar service was top notch. Will come again.

Excellent hotel. Staff was very nice and kind, facility was clean, and day pass prices were great.

When we arrived at the pool we were told the restaurant at the pool was closed. We specifically called 3 days prior (when we booked) to confirm the restaurant would be open & we were assured it was as we had a $25 gift certificate to use & we enjoy having poolside cocktails. The girl at the pool said they gave us misinformation and it's been closed during the week. So we were unable to use the $25 credit. They also do not allow you to bring food from anywhere else so we were stuck. They also informed us there may be difficulty getting out of the parking garage and to call the front desk if we had a problem, we tried calling multiple times & nobody answered the phone. We ended up having to pay $27 to get out of the parking garage after sitting there for 25 minutes and causing a huge back up. We then had to go stand in a long line (15 min) to submit a request for refund. It was a huge disappointment and terribly unorganized.

The Hyatt Regency Orlando is a beautiful hotel. The staff were helpful and friendly, and knowledgeable about ResortPass. The check-in process was easy. My only "thumbs-down" was the noise level near the pool. Between the music and the sound of the waterfall, it was very loud. We tried moving to a different area around the pool, which helped a bit, but it was hard to have a conversation when the music was on.

We booked a poolside cabana and thought it was worth every penny! The zero entry pools with fountains were perfect for our baby and toddler to play in. My husband and I even enjoyed the water slide and felt like kids again! The cabana food service was fast and the food was great (a little pricey but expected at an Orlando resort).

The resort was very clean and the cabana was amazing! The pool was clean and you were able to social distance. The food they had was great as well! Overall an amazing experience and I will definitely be back!!