Reviews 214 reviews

THis was a great deal, we had a great time, everything went smoothly.

We arrived at the hotel only to be told that they couldn’t find our reservation and that our cabana was booked out to other hotel guests. They said it happens frequently with Resort Pass.

The slide was not open, the cabana itself was not clean (floor was filthy), the furniture was dirty, lounge chairs were starting to coming apart (weaving), pool was freezing, automatically added gratuity (you would not of seen it if you didn't pay close attention) , $7 for a can of beer (plus tax and gratuity, no price until bill came) and $12-18 for a 12oz mixed drink. 2 drinks, 3 beers, chicken tenders and a pork sandwich was almost $100. then just as we received our food they came to tell us to vacate that a storm was coming (we had been there two hours). Sent us upstairs with screaming kids running around even in the bar area.

Awesome service and pool! This property has a large pool with a waterslide and grotto. We opted for the Cabana and it was definitely worth the price.

Everything was amazing!

Loved it!

I’ve been to this property before on a ResortPass and it was wonderful. This time, not so much. We arrived at 11am, and there wasn’t a pool chair available in sight. The line for the bar was probably 15 people deep. Servers were passing out menus saying “order soon, it’s going to take a really long time”. It was clearly a big convention weekend for the hotel - they should not have offered a ResortPass for that reason (or limited the number of them available). The pool and deck were packed with nowhere to sit and nothing to eat or drink unless you wanted to wait for over an hour. We asked the towel hut if anymore chairs were available to be brought out, they told us no. We set up our towels on the ground in a back corner, went in the pool for an hour, and left to have lunch at a restaurant. To play devil’s advocate, had I been a paying hotel guest, I would have been even more upset! Horrible experience this time around.

Great service, beautiful pool. Very relaxing and enjoyable!

My small family of 4 and a friend rented a cabana to hang out while still keeping safe and distant. The staff was readily available to us. We did have to ask for the water to place in the fridge and did have to ask for our server but the hotel had a convention that day so they were busy. Other than that which is normal and unbothersome, great experience. It was nice to have a place to put the kids down for their nap and not have to fight for pool lounge chairs. Will rent another again.

Had fun, pool was clean, children in the adult pool was the only issue, food was yummy, no real complains