drink

food

pool

cabana

Soak in sun and magnetic vibes at Aura Rooftop Pool. Located on the 5th floor of the JW Marriott, this luxury pool raises the level of zen – right in the middle of bustling uptown Charlotte. A lush, botanical paradise hidden away among the concrete towers of the city, Aura Pool offers an enchanting reprieve with bubbly wine, frozen cocktails and poolside appetizers fit for royalty. A day at Aura Pool is an unforgettable experience and “must-do” for locals and visitors alike.

Aura Rooftop Pool

My co-workers and I decided to play hooky and rent a cabana mid-week. It was THEE BEST. Our cabana was cozy but room enough for 4 girls and our beach bags. Sam (waitress) was super attentive but not annoying. The weather was beautiful as was the rooftop. The lounge chairs built into the pool definitely made our day. Our favorite thing was probably the Jack Daniel’s Ginger Lemon popsicles. They are even better than they sound! All in all it was the perfect way to spend an afternoon. We will be going back before the summer ends!

What A Wednesday!

We had such a lovely time. We rented the 8 person cabana for our self care/team building day and my team and I received the spoiling and relaxation we all needed. Thank you for the wonderful food, drinks and hospitality. 

Beautiful Oasis for Team Building Day

We were expecting a VIP experience for the $600 price tag and it was far from that. Our server was bartending and serving the rest of the pool deck so she was super inattentive and we spent a lot of time waiting on her, chasing her down or bothering other servers who were also busy. She initially brought us the wrong food and disappeared and then the rest of the food showed up cold because it was taken to the wrong cabana and sat for 20 mins before being brought to us. We did speak to the manager on duty which slightly helped but not by much. The cabanas are probably “comfortable” for 3 guests, not 5. The size and location of the pool and deck did not allow for a whole lot of sun; it was shaded by taller buildings surrounding it the majority of the day. We would not recommend or come back here. Very disappointed as we were splurging for a birthday trip.

Very Disappointed especially for the price

Memorial weekend the cabana cost $800.  It is not worth half that.  Not enough photos on website to show you what your money gets you. Just go early to get a chaise or sit at the pool edge.

Cabana not worth the fee

The level of service and detail was not close to what it should have been. We were expecting a VIP experience and absolutely did not receive that.
At this price point, it was completely disappointing!

Over priced

We got a 5 person cabana, snug fit for all 5 people. The staff was very attentive and were able to help us with every little need we had! Unfortunately the music was like techno elevator music so that kind of killed the vibe but besides that it was enjoyable! 

Great staff, Bad music 

Servers Mikaela and Emily were amazing. Great way to celebrate my birthday

Great experience

Great time love the vibes feels like out of town 

Iris review 

Rented a cabana this past weekend. The pool area is cool with a great view of the stadium. If not renting a cabana and you want to be sure you have a seat get there early because the space is intimate. The pool and lounge area are smaller than they appear in photos. Overall I loved the hotel, staff and service at the JW Marriott  but I did not feel like the cost of the cabana was worth it. The service was ok and not what you would expect and I for the cost of the cabana. I had to remind the servers to bring the amenities promised with the booking. Next time I’d probably just pass on a cabana and  sit poolside. 

Cabana’s at Aura

Upon arrival, I was escorted to my cabana. I had a drink from lunch that I had brought in with me, but was immediately told "no alcohol" was allowed and asked to remove my drink from cabana. That sort of set the tone for the afternoon. We were shown our cabana, and began hunting for the remote to turn on the TV. No remote. Told TV doesn't work, but engineering is on the way. Then we were offered a menu for drinks and beverages. Wait?!  What happened to "no alcohol"? 

Three guys from engineering finally show up to fix TV. They struggled. Engineers were in the small cabana for 30 minutes, or more. Would have gotten in the pool to kill time, but it was FRIGID. 

TV starts working, so we're flipping between big games. Turns out there was only one remote working for multiple cabanas, so the staff kept coming to request remote for other cabanas to use. 

Overall, I could think of a lot of better ways that I could have spent the afternoon, and saved about $1K in the process.

Terrible experience

Soak in sun and magnetic vibes at Aura Pool. Located on the 5th floor of the brand new JW Marriott, this luxury pool raises the level of zen – right in the middle of bustling uptown Charlotte.