drink

food

pool

fitness-center

Conveniently located in the heart of the French Quarter, Casting Call at Hyatt Centric offers all the amenities and services for a relaxing daycation. Lounge by the outdoor sparkling pool and enjoy the music with cocktails and snacks. An afternoon spent at Casting Call is the perfect way to spend some fun in the sun!

Hyatt Centric French Quarter New Orleans

Unfortunately the reviews are all true when people say the pool bar was not open. On the hotel's website and even resortpass it says the days the pool bar is open, and it was supposed to be open the day I visited. It was closed when I arrived and had to constantly go down to lobby bar to order food/drink. The pool water was cloudy. There are lots of loungers, so many seats are available, which I liked. Loungers were first come first serve. 

Has potential

Check in was a breeze, front desk staff were very kind and helpful. Pool and chairs were comfortable. Plenty of plush towels available. Restroom location was convenient. Cocktails/drinks and food were very tasty and very reasonably priced; Rebecca the bartender was a delight! Already ready to go back.   

Wonderful Day

Ideal pool

Great customer service 

Lovely pool and pool area. Easy check in. Pool bar with food service was supposed to be open; however, when queried why not, staff stated that the service was not open due to rain. However, while cloudy initially, it never rained nor had wind, thunder, or lightning. Was bright and sunny for the majority of our stay. Disappointing not to have food and drink service by the pool as advertised. 

Lovely pool

The entire process was easy from booking, checking-in and leaving. The pool is a nice size depth range from 3ft to 5ft. Bartender Becca was amazing and helpful. Their pool menu is limited but food was delicious. We got their early to ensure you get a lounge chair. Towels are available. 

Don't hesitate..just book!

Decided at short notice to escape the heat and sightseeing with a day at the pool. We found front desk very helpful & friendly, as were the staff at the lobby bar. The pool is small but uncrowded and has plenty of loungers and seats. Towels were plentiful and fluffy, and there's a generous size restroom to change in.  Only minor point was the pool bar was closed so we needed to dress & go to the lobby for drinks.  

Great way to spend a hot afternoon in NOLA

Employees were so friendly, especially the bartender! Had a lovely experience. Thank you!

Amazing!

Let me just be clear that we had a ‘nice’ day, however I paid a premium for going on a Saturday and understood there to be a pool bar and a DJ.

There was neither.

The pool bar was closed (likely out of season) and I hv no idea about the DJ.

I did not ‘read’ any information regarding these two aspects of my booking and therefore feel I went and was disappointed.

It’s being hoodwinked and a business shd advertise so it does what it says on the tin.

#RippedOff

The hotel is obviously nice……

Very dissatisfied! The description stated bar with music on Saturday and there was noone working the bar and no music! The umbrellas wete full of mold and the key card they gave us for access to pool ends up not working and we had to go back and get another one! 

False advertising 

Conveniently located in the heart of the French Quarter, Casting Call at Hyatt Centric offers all the amenities and services for a relaxing daycation