Reviews 158 reviews

The service at the Westin was top class from the valet, the front desk, pool attendant and waitress. Pool area as clean, all necessary precautions and I totally enjoyed my day!

I will be honest by saying. The hotel is beautiful but the pool area is not. It felt run down. Definitely does not look like the photo provided. It is not an infinity pool. Food and drink service was not provided (no server came to get an Oder from us). You should be reviewing the description to bar access. We left only after being there for 2 hours.

Other than the pool being super crowded with spring breakers drinking and getting highlights and not enough chairs the property was fine and the spa was great in regards to lockers and shower facilities. Had the beach not been closed due to the corona virus our pool experience would probably have been better.

The gentleman who stored our luggage was so pleasant after such a difficult day of travel. Our early morning cruise departure and late night flight was the reason for staying there. Great location. Lots of space by the pool.

Great spot to relax for the day. We got there early so had a great breakfast before checking in. Would definitely go back in the future.

When we checked in at the spa, we could already smell the chlorine from the indoor hot tub down the hall. As we walked back to the bathroom/ locker room, the smell got even stronger and my eyes were stinging. The hot tub room is right between that room and the relaxation room. The relaxation room only had four chaises in it to lay on and all were occupied by women waiting for their massages, and talking very loudly. The voices of people talking in the changing room also carried right into the relaxation room because the doors of both rooms were purposely left open and were right across from each other. Between having no place to sit/lay down, the noise and being unable to use the jacuzzi tub because of the really strong and unhealthy fumes, we had to leave and were not able to use the facilities. So much for a relaxing spa day. A total waste of $69.00. We just sat in the hotel lobby for hours until our flight.

We bought the pool day pass For a day long layover. It worked wonderfully. We checked our bags with the Westin Bell service and headed to the pool until the spot opened about an hour later; in the spa we got the wristbands for our package, and then were able to get chairs and an umbrella on the beach. Dozing in the breeze under an umbrella on the beach: priceless.. When we wanted food we ambled back across the road to the Westin’s tequila/Mexican restaurant, Lona, which makes excellent cocktails and has pretty good food. The staff were helpful and friendly, and it was all very relaxing.

The hotel and amenities were fantastic! It was a beautiful place to spend the day at the pool, on the beach, in the gym and in the spa. We loved it!

First time using day pass.. after disembarking from cruise we had 12 hours to spend before our flight . Best time spent at beautiful Westin beach resort spa. Very impressed with amenities and service

I booked this pass for just the pool access and had a nice, relaxing experience. The pool was a bit small and there weren’t a lot of chairs, but the service and drinks were great. I would definitely recommend this resort to my friends!