Reviews 14 reviews

Booked this for a bachelorette party and I was nervous how it would go after reading some of the reviews, but the day more than exceeded my expectations! Upon check-in we had champagne delivered poolside and although the pool bar was closed the food and beverage manager greeted us personally and was happy to take food and drink orders for the restaurant inside and delivered them to us. Overall a great experience and highly recommend!

I would not recommend renting a cabana at the Alida Hotel. For $214, we received a dirty couch and a place in the shade. Had to find clean towels, there was no food or beverage service or anywhere in the hotel to eat until 2:00 pm. We then had to go up to a rooftop bar to eat and were told that we couldn’t be there in swimming attire! Also, there were guests who sat in Cabanas who hadn’t paid for them. When we complained to the hotel, they apologized but did not ask the squatters to leave. All in all a really poor experience- $214 for a towel and a dirty couch in shade! Should have sat under an umbrella for free!

Had a great day everyone was nice and very helpful when we needed anything. Unfortunately it started to rain and we couldnt stay as long as I would of liked but that's not something that can be helped of course so it's fine. (:

Friendly staff. Peaceful and relaxing pool area. Pool could have been cleaner; but it was a Thursday visit.

The pool at the Alida is quant but it is very clean and quiet. The front lobby provided towels plus an extra one. The valet parking isn’t included as stated on the form but it is reduced cost of $7. However you have to pay in cash, so we were advised to walk a block to an ATM, no ATM on site. Food is only served until 1pm, which is a bummer. We went to the rooftop to order food and bring back. Limited drink options is also a bummer at the pool. Music only played some of the time. These are some minor things, but I paid $40/person so I kind of expected some pool drink service and food. And my teen daughter (14) was charged as an adult which is quiet annoying. I think this pool day pass is fairly overcharged especially since almost no one was at the pool. Overall the day was relaxing.

Great area and amazing service. Such a nice place. 100% recommend.

Excellent pool. Plenty of space and great cocktails offered.

The pool is only 3 feet and change in depth therefore not much worrying when with little ones. The pool is rather small but on a hot Savannah day it'll be no problem. Everyone was kind and welcoming. The outside bar was closed on a Sunday. The only bartender inside would come out to get our orders. We felt bad for her having to handle two atmospheres. She did her best to make us not feel forgotten. Good place to go with the family.

The amenities listed are not available. We rented a cabana on a Sunday when, apparently, the pool bar is closed. We had to call the front desk and be connected with the restaurant downstairs if we needed food or drinks. There was no DJ, but around noon they started playing elevator music through the speakers. There are no floats, although you wouldn’t be able to use them anyway because the pool is ONLY 3 FEET DEEP. It’s a wading pool. The listing is totally misleading. The staff was very nice, but they really need to update the listing to reflect the actual experience. It’s not as advertised.

Clearly, the Alida is not ready for day guests at their hotel. When we arrived, we had to wait for 20 minutes to even be helped. Then we were given keys and told that there would be a cabana with a sign on it for us. No such luck! They were all full, and our name was no where to be seen. Someone from the hotel had to come and kick out a guest so that we had a cabana. That wasn't awkward at all! (Insert sarcastic eye roll here) When we booked, it was said to include pool floats and a pool side bar. Neither were available. In fact, there wasn't even a bar open in the whole place when we arrived! We had to go in our wet swimsuits on the elevator down to the restaurant to even get a water or juice for the little ones! All in all, I would say, just don't do it! It is definitely not worth the money. Lesson learned!