Reviews 41 reviews

Resort is beautiful. Check-in was a breeze. Some small issues more guest related, but staff did not handle it well. Smoking in pool was allowed by staff until I brought it to their attention. I have asthma affected triggered by smoke.(Staff in plain view of smokers IN the pool - signs posted all over that it was a nonsmoking area.) Bathroom not maintained. Ate at the restaurant. Food was good, but some issues in the seating. Host requested I sit at the bar being a party of one. As an older person who has difficulty with high top stools, it was very uncomfortable. Nor was it pleasant sitting at a "bar" while guests did tequila shots on one side and another talked loudly on her phone while I was trying to enjoy my steak dinner. (Not the fault of the staff, of course.) A table, as requested, would have been better. They were available, but I was told by a manager that parties of one are asked to sit at the bar. Singles wanting a relaxing dinner should avoid the restaurant at this resort.

The beach was absolutely disgusting with all the sea weed and the smell was horrible so we decided to move on to the other pool and it was better in there, the drinks were good and the bartender was awesome at the pineapple pool.

We had a great spot at the Pineapple pool! Excellent service!

This was ridiculously expensive for a worn down resort with a crappy beach full of seaweed that wasn't managed. The service at the pool bar was so bad that we finally just walked away without ordering. You are better off going to the public beach early for a nominal park entry fee.

The staff was great. My first time to the keys and it was a great location. Everything was close by and was easily accessible. Didn't expect it to be such a big property so i was pleasantly surprised. I would go back again

we didnt like the place, It is too small, We can´t use all restroom, jut a few and It is terrible. The beach was so awful. Few options of the menu even at the cocktails too

The place is nice, and the customer service especially from our pool attendant was great.

Our flight arrived early into key west before we could get into our house and this was a good way to pass 4-5 hours

I enjoyed a nice cabana by the quiet Pineapple pool! Todd the pool attendant was so nice and friendly. The hotel was beautiful and so much fun! I will definitely book a day pass here again!!

Our experience was top notch!..we had a wonderful day at the pineapple pool..the service was extraordinary!..Anna took care of us and her friendliness was refreshing!!..we also had terrific service from the front desk!!..the key lime coladas and the food were delish!!..even the hospitality manager Todd came out to chat with us and that shows how well put together your resort is!!..overall, the Southernmost Resort made memorable moments for our vacation and we’re hoping to see you soon as we loved KW and will most definitely be back!!..thank you