Reviews 829 reviews

The pool area was beautiful and there was easy access to the beach. Alcohol prices are ridiculous, but I guess that’s Miami for you. Customer service when checking in was terrible. I wish I would’ve gotten the woman’s name that I had to deal with. It was a black/dark haired Hispanic woman with glasses that looked around 30-45 years old. She had a rude attitude and wasn’t welcoming at all. When asking her questions since this is was my first time at the Grand Beach Hotel she answered them annoyingly. Disappointed at the front desk. To be honest, the majority of the employees at the front seemed cocky, pretentious, and too good for your time. Which is silly since customers are the reason they have a job. The employees at the front neee a better attitude. The employees are the pool though thankfully were friendly and helpful. They had smiles and said thank you- just good manners overall. Also was told to wear a mask in the lobby by the front desk witch when 10 other people weren’t. silly.

We had an amazing time enjoying the pool and the beach. The entire staff was very helpful. Hotel is gorgeous, pool was great and beach was relaxing. Wouldn’t change a thing! Can’t wait to go back!!

Easy check in process, nice pools and easy beach access. Drinks needed a little more punch but overall good times. Recommended

Hotel and beach were very nice. The only negative is that there was no beach service (as advertised on resort pass) not umbrellas. And the lastly the resort front desk should mention to day guests to pick up a towel by the pool before heading to the beach. Otherwise beautiful property!!

This is my second time here and I absolutely love it! The staff is great, the scenery is beautiful. It’s always an amazing time! Highly recommend!

Excellent had an amazing time

It was an amazing time. We had a fabulous experience and the private pool area was so lovely.

Beautiful palm trees everywhere. Got there early to secure 2 lounge chairs, an umbrella, and table. Got busy quickly. We had access to medium sized pools, jacuzzis (some jets were not working) AND the beach! Hammocks were in a quieter and shaded section. I napped there for a bit. It was so relaxing! We ate food from the cafe stand inside the hotel. It was okay. All a la carte. Will try the restaurant next time. We got drinks poolside. $100 for lunch and drinks is pricey. There was an adults only pool on the 7th floor which we weren’t able to use since we were with the kids. I’m sure they had a clear view of the beach. The ground level pools didn’t. Pretty good mix of young couples/singles and families enjoying Memorial Day in Miami Beach.

We loved how you could easily go between the pool to the beach and have access to beach chairs and umbrellas included as part of the daypass, no extra charge. The staff is super friendly. We went on memorial day weekend, so it was pretty packed and hard to find chairs to sit on when we arrived but they slowly cleared up. overall, the place had a great vibe - chill but energetic. They also have hammocks which the kids loved. I'd definitely go back again.

Great time