Reviews 19 reviews

Loved it. Will return. Great sauna, stream room, and indoor pool area.

Beautiful pool with plenty of shade to enjoy the day.

I enjoyed my spa day at the Gaylord. The staff was welcoming and nice! The customer service was superb! It was a very relax day. The spa was decorated nicely, the fitness center provided all kinds of equipment and the saltwater pool was heated.

We had a wonderful day! Luxurious accommodations, great food, and plenty to keep the whole family entertained!

Extra nice

I took my sisters and nieces for a last day of summer surprise. This was perfect for us! My nieces are toddlers and we enjoyed the ease of them not getting lost. It wasn't busy so they were able to ride the slides over and over! We chose not to eat there because the food was quite expensive! A "child's" hot dog was $13! We are ready to book again!

I had stayed at the Gaylord in Greensboro and had a fantastic stay so when I was looking for a day outing for a group of friends I immediately thought of the Gaylord. When reading the reviews some reviewers stated that they waited a long time for service and that food prices were expensive. I did not experience an inordinate wait for service or my order while at the spa. I appreciated that I was told how long the wait was. Also, the prices are what you would expect at a 5 star resort. The spa staff (Blanca and Lisa) were great. Facilities were luxurious. We had a great visit and I have already planned my next visit.

The entire experience was Perfect. The waterpark is unbelievable!!

Check in and shuttle to pool was easy (other than $22 self-parking - Resort Pass booking quoted $10) Went on a Monday, so it was not busy, so you think service would be great and attentive - think again... lots of servers just standing around talking to each other, sitting around, not serving guests, we had to either wait forever for someone to come by and help us or go to the bar area to get someones attention to come and serve us. They have awesome coolers next to several of the lounge chairs, so I ordered a carafe of sangria to sip on for the afternoon, when I asked for ice to put in my cooler to keep the sangria cold, I was told there would be a $25 fee to bring me ice and for us to use the cooler... really? The opposite side of the cooler did have a small safe, similar to what are in hotel rooms, which was nice, they also had larger lockers that could be used (not sure if there was a fee associated with those.) The park itself was nice, small pool with slide, basketball hoops and very short zipline (that was closed for the day) and a nice lazy river which we enjoyed most of the day. Very limited food and drink menu. For this being the highest priced Resort Pass in DFW I expected more, I do not think I will be back.

Booked a Cabana and had a great time.