cabana

drink

food

pool

Your ATX daycation awaits at the Canopy's incredible rooftop pool. Sit back and relax in a cushioned lounge chair or a private cabana with stunning skyline views while enjoying cool drinks and tasty bites from the seasonal bar. Come experience the epitome of luxury amenities and exceptional service at the Canopy by Hilton!

Canopy by Hilton Austin Downtown

The overall experience was good. Martinwas super helpful with finding fun new drinks. 2 issues: 1 there is construction all around and the view is not great. Also originally the Resortpass told us only 4 people to a cabana so I booked an additional chair but the day before, the email told me I could have up to 6 so we paid extra for an additional chair and didn’t use it. 

Small Pretty Pool

Loved the reservation set up! Loved the pool and bartender! Flat bread with fries was amazing! Drinks were definitely top tier! Loved the music! 

Amazing Pool!

The photos are nicer than the reality. The staff is very pleasant but the pool is small, the bar wasn’t stocked at 1 PM on a Saturday. Decent view of the street but it’s definitely not a visit I’d duplicate.

Not Recommended

Rented 2 cabanas for the day to celebrate a birthday. The are of the pool is smaller than most which was fine however the water looked very dirty. I would have left had it not been that I had already paid $275 per cabana and the most of the party had gotten into the pool. The rental was from 11a-7p. When I went to tell the bar tender about the pool condition he just said that he had mentioned this to his management and that they didn’t thing it was dirty (even those that saw it thru social media made a comment about how unclear the water looked). At 530p the waiter came to announce it was last call. This small detail had never been told to me. Then to top it off, the waiter never came to give the bill or offer an itemized bill. We had to go to the restaurant downstairs to get it. Got a $720 bill (min spent per cabana is $250). Got them to lower the bill to $600. Manager was actually nice and gave us free dessert. Overall I wouldn’t come back.

Pool Day pass

Pool was small, murky, and disgusting! The staff was never around to take an order. The food was gross and overpriced 

Not worth it

Nice

Upon arriving, the staff at the front desk was helpful and walked us to the pool. She proceeded to let us know that there would be “reserved” chairs for us - there were not. There wasn’t anywhere to sit. Secondly, this pool was soooooo small. There was hardly any space to hang in the water. 
The “poolside bar” is non-exsistent. You have to go downstairs to order drinks and food. You’ll get your drinks on the spot but the food, nope. Your food MAY or MAY NOT be delivered to you at the pool. We were told to check back in 15 minutes, which we did. Food wasn’t ready but the bartender said it would be delivered to the pool within a few minutes. 30 minutes goes by and still no food. We went back down and it was ready; waiting on the bar. 
Overall, it wasn’t a terrible experience but it wasn’t a great one. This resort pass is definitely not worth $50. Especially when you have nowhere to sit and no space to hang in the pool. 

Great location but a huge disappointment overall 

First time using resort pass and it was very disappointing. We paid for the cabana that was too expensive for the size. It says for 4 people, but only 2 people can fit for comfortable. It is only worth to have some shade. We realized that people not paying the Cabana didn’t have chairs to seat including hotel guests. The pool was also too small. Definitely not good for too many people. But the worst part of all is the ‘mandatory’ requirement of $250 minimum for food and beverages that we were not informed of when booking, and were not expecting to consume either. At the end we had to spend that money, and they didn’t even have a good selection of drinks or food to choose from. This is a waste of $275 on a small cabana/pool  plus $250 on regular food/drinks.

Disappointed 

We stayed at this hotel and were surprised at the cost of 1 of 3 tiny cabanas just to have some shade. We did, but the resort pass site didn’t mention the F & B minimum of $250 until after we paid. Every hotel we have ever paid for a Cabana like this had waters, service and a food platter. This supposedly included a bottle of champagne, but this was never offered. The lounge chairs are confusing- there are 9 and most hotel guests don’t realize those too, are booked through resort pass.

Well, that was Friday afternoon. Waste of $275.

On Saturday we went down as guests in the morning and watched 3 Mommy groups show up and ask hotel guests to move since they had paid. The proceeded to get trashed, and we found seats with no shade over on the far wall. We watched group after group of hotel guests arrive only to be disappointed and leave.

Next time is by a pass at a bigger hotel and pool.  This pool is very small and not meant for big groups.

The bartenders were awesome!

Very small pool space

Went for bachelorette party.  Got a great room and a cabana.  We had a blast!  Bar is right next to pool and to go food from the restaurant downstairs.😊

Bachelorette Fun!

Enjoy the rooftop pool at the Canopy by Hilton Austin Downtown with lounge chairs, private cabanas, beautiful skyline views and a seasonal bar. 

