Reviews 24 reviews

I loved it very nice art everywhere and the workers are very friendly thank you

It was great and customer service was excellent

The hotel is in the heart of sobe, great location, the food was very tasty, the Pool attendant was amazing, the hotel is quite and relaxing, also is a good place to go with kids, the only negative thing was when I went to the beach, the attendant gave me towels and a place with chairs, but no umbrella, I asked for one and he told me that I have to pay for that. It’s supposed to be included.

Good for the price

The location is great. Nice pool, right on South Beach. But that’s about it. The staff was not anxious to take care of us in any way. Constantly talking about masks & protocol. A bit too much considering we were either in the pool or on the beach. I was hoping to be a bit more pampered & made to feel like a special guest. It felt more like they couldn’t wait for us to leave, we made the most of it though, so just come knowing that u aren’t going to get any special treatment.

Excellent customer service! Friendly, accommodating staff. Beautiful, clean resort! Food and drinks were delicious. Proximity to beach and beach service top notch as well. Will return!

The front staff greeting you were very nice and helpful and check in was easy The pool And pool area was nice but small My biggest complaint was that they gave you one very small towel The beach attendant was excellent but the chairs had no cushions and were fairly uncomfortable

I really enjoyed my day at the pool, the staff was super nice and friendly. I will return tomorrow !

We rented a cabana with our two kids which made us feel safe. Service was great and so was the food from Rosetta. We ended up leaving a couple of hours later because it got too crowded and people decided to play their own music on their personal speakers.

We were desperate for a beach day with private space and chose the Sagamore on a Friday hoping to avoid crowds and benefit from a more economical option for cabana rental. Perfect space - plenty of shade and room for the 4 for of us. Appreciated the option that included 4 beach chairs - but note does NOT include beach umbrella - that is extra - and we learned that from another review - but chose the sun by the shore and shade back by pool. Boutique and small hotel feel, all staff wore masks, most guests wore while walking around except by pool as expected. FOOD is from Rosetta Bakery across street, but order at poolside and delivered to you - was delicious and very reasonably priced. Service was very helpful, although when they got busier, we often had to go over to bar and were not attended to as frequently in the cabana itself - but really a beautiflul day and exactly what we needed. Appreciate the resort pass option so there was NOT an added food/beverage minimum.