Reviews

We had a fantastic time and enjoyed everything about the property. Enjoyed the cabana perfect for getting out of the sun and just relaxing. 100 percent recommend and will return again!

We had a great Mother’s Day at the resort. Pool was nice kids enjoyed the lazy river.

Hotel offers two great pools with a splash pad and beach access. Great for small children. We will be back soon.

I really liked the place, despite the fact the restaurants and bar were closed, for obvious reasons related to Covid-19. It was very clean.

Very nice to be able to lay by the pool. Very kid friendly.

Nice place. Will be going back again!

ALL GOOD

I’ve been doing these since it’s been getting warm and never had an issue. Great way to get the best of everything. Except my most recent time we got there and there was absolutely nowhere to sit and wasn’t worth waiting around for chairs to open.

Great hotel close to home!! We all had a great time. Hotel staff was amazing. Will definitely be doing this again soon!!!

Really nice overall..the pool could have been a tad warmer, but it wasn’t too bad. Will definitely go again!

I loved coming here it was perfect for the kids and my daughter really enjoyed her birthday

Very friendly and clean.

Great pool. We went between Best Western pools and Holiday Inn pools. Love this pass! Thank you.

Although I do like to keep this as my own little secret, a day pass at the Pasea' is one of my ultimate favorite little luxuries. Relaxing with a pina colada on a warm sunny day in one of their salt water lounge pools cures my craving to travel anywhere else that would otherwise be too far and expensive.

Staff at check-in was courteous and helpful. The pool itself was unheated but could be quite refreshing during a hot summer day. The cabanas and daybeds were very comfortable but could use some repairs. Our biggest issue was that there was no outdoor shower or nearby restroom. We had to make several restroom trips with our kids, which entails an approx 1 min walk through the parking lot, then through the lobby and down the hallway. Overall, our family had a good time!

We have used the pass multiple times. The pools are always clean, the food and drinks are wonderful and you get access to the beach. Staff and all facilities are top notch. We love it! Especially when the cabana bar is open. The gas fire pits at night are super romantic. Spend the day and play. Signed , Locals that love it!

Wonderful view, pool was awesome, service was excellent!

We had such a great time and love that this pass is offered to locals for the day. Food was great, pool area was very well maintained. We are already going back! We try to go weekly when pass is offered.

Food was great. Pools were fantastic. Problem was when we tried to get the internet password because we didn't have a room they wouldn't give it to us. And trying to get the paddles we couldn't again because we didn't have a room

We had a great day at the Best Western Beachside Resort. The pools were sparkling clean, and the attendants were there to ensure the resort was set up to maintain social distance. Made for a very calm and peaceful day soaking up the sun at the gorgeous Pensacola Beach. Great place for a “Daycation” or a longer vacation!

Everything was great. Staff was friendly.. view was spectacular.. great way to escape for b the day

Navarre is one of the prettiest places in Florida and this hotel is amazing. Will definitely be coming back.

I had a great time going for the day swimming. Very clean staff was very nice.

I am so grateful to have found Resort Pass! Because of this service I was able to have a day to myself & enjoy at the pool without staying at the actual hotel. The ocean view was the cherry on top!

Awesome place. Kids, Husband and I had a great time

Had a great time! Very easy check in, great drinks and food, not too crowded, and the weather was perfect! I can’t wait to go back!

Great fun clean atmosphere for children and adults. Beautiful view as well.

After 35 days in quarantine, this is just what we needed! Kids swam for 7 hours in sunshine !! And this is great idea for locals. Thank you😄

We have been coming here for a while and it is always so fun. I would recommend this place to everyone I know.

For the price we paid I wont complain. The pool area is small but adequate. We had a good time regardless. There isn't much shade, the day beds provided some.

Great hospitality, breathtaking views to match. Signed a happy local

Love everything about it

This is a great place to chill and relax! Good eats, free floats on the lazy river and several hot tubs. The staff is very friendly and laid back as well. This is my local go to place!

Really enjoy their cabana options. The ocean front cabana with the fire pit was awesome and allowed us to stay late and sit around the fire.

I love the staff Jacob is outstanding very clean very very accommodating did I say clean cause I seriously cannot stress it enough y’all the staff is so sweet their so freaking kid friendly and family friendly every time I walk in I feel Like I’m at home and it is joke cause it’s 10 mins down the road. You would be out of your mind not to go here! If I could give this place 10 stars they’d have it they deserve it! Well I’m done bragging but yes but quarantinestayhomecation ever my kids love it here!

Beautiful location and love the pool

Staff is so nice, place is beautiful

Very cute spot with three mineral pool areas. The water was warm and hotel was well groomed. The owner was very nice and we were able to bring our pup to relax with us in the cabana. I would definitely come back here.

LOVE LOVE LOVE LOVE!! There is not one single unsatisfied second Ive experienced at the SpringHill suites in Navarre FL. Matter of fact I'm every experience to date has been so PERFECT and satisfactory the isnt enough STARS to reward the Staff or the properties amazing amenities during each individual visit! Francesca is typically working when I check in and is nothing short of a kind , memorable , and welcoming type of employee that is a MUST in customer service! An absolute asset to not only the Brand and company she represent but every single partnership of it including Resortpass . Thank all of yall for such memorable experience as well as the PERFECT place to just regroup and replenish my soul!! Love that place!!

It was very nice

Wonderful staff, great fitness center

It was fine under the circumstances. The restaurants were closed but they had a food truck. The pools were perfect and the staff was very nice. I had a person who couldn't make it and they assisted with getting me the credit. I think $45 is a bit much for what is there at the current time.

Using Resort Pass was a cheap and easy way to spend a day by the pool. It was so convenient and we had no issues at all checking in and getting to use all the facilities. Plan on using this all summer!

I use the day pass at The Waterfront to access their fitness facility. It is a clean, well equipped center. The front desk is helpful and friendly. They're professional and ready to answer any/all questions you may have,

An exceptional facility all the way around. For the work out enthusiast this is an ideal place to get in a very complete workout. The gym is outfitted with State of the art fitness equipment , cardio Machines, free weights , cable machines, Cleaning supplies , towels and Life fitness pin load machines. Love this place!!

My wife and I absolutely loved our get away for the day!

I called Volare ahead of time to ensure the pool was heated. When my family arrived the pool was not heated and the jacuzzi was not only chilly, but the jets were not working. The staff was very nice and apologized.

Great pool, good food, reasonable prices and lots of room. I'll definitely be back!

Enjoyed a wonderful relaxing day at the Grand Hyatt resort! Easy check-in and friendly, helpful staff. Our cabana was ready, with clean terry cloth covers on the lounge chairs and a cooler with water and juice. Pools were fantastic - adults and children had a great time. While quite expensive, it was money well spent.

This is definitely a hidden gem. The lush landscaping took us away to a tropical island. The staff was very friendly and attentive. Since we are in the middle of COVID 19 the place was deserted so we had the place mainly to ourselves. Floating down the river on a very hot day was absolutely refreshing. We had 2-teens and 2-adults and fun day was had by all. Felt like we were finally on vacation.

It is beyond any expectations that we could ever have!!

Even through the Covid19 crisis, the pool manager did his best to accommodate as best as he was able to and we had a great, relaxing time! At the time March 18, not many people were at the pool so social distancing worked fine. Our covered cabana loungers overlooked the beautiful ocean that was deserted due to regulations.

This visit was amazing! We had to get out of the house after a strict COVID19 quarantine. We arrived at noon, valet parking (discounted price of $20) is expensive but worth paying if you are planning on staying all day (if you are staying 3hr Max street parking is more affordable ). Crowd control due to COVID19 was handled perfectly providing enough space between guests. We had a great time while tanning, umbrellas provided, pool was perfect temp., the lounge chairs were plush and super comfortable. Drink service was friendly and quick. Patio and pool area decor was perfect! There was even a super adorable squirrel who kept us entertained. Perfect day!

The entire family was grateful to have a day of luxury. The lagoon pool, which is spacious and lined with sand, was relaxing and kids had such fun. The kids went down the slide a few times but it was quite slow. Lazy river and regular pool area was nice as well. Resort luxury at its finest. Four stars instead of five because staff never checked on us in the cabana. Other than that great day.

Variety of slides, mostly for small children. 3 larger slides for big kids/teens/adults. I would recommend.

Everything you would expect from the Ritz. We loved the upper deck pool and the in water lounge chairs

Took my daughter on a very off day due to COVID-19 concerns. Greatly appreciated the hotel limited how many guests were there - there were maybe 5 others present most of the day. Could use some updating but we really enjoyed our time there. Appreciated the staff efforts to make us feel welcome. The hotel could use some updating and the jets in the hot tub did not work. Not sure what the 4 pools description is about - unless the others are hidden somewhere else on the property. Anyways, thank you for allowing us to have fun while still engaging in social distancing. It will probably be our last time at a pool for awhile.

After an easy online booking for the day, we were able to drive down and check in without issues. The bar was not busy and my case of beer (and TP) was ready and cold. Fantastic service from the bar, even the food came out quickly. Julianna was on the ball with our drinks. great service all around. Pool water was a little warm, but acceptable. Lazy river was perfect

Times are crazy right now but I really wanted to enjoy a nice day with my family, the Westin made sure we could do just that! The staff was very kind and took care of us, and the pool was wonderful and relaxing. There are lots of chairs by the pool and lots of pretty grass and landscape around the hotel to walk around. Thanks Westin Mission Hils!

First off thank you for keeping your pool open for use. We had the best time very relaxing. The services were phenomenal super friendly staff the pool towels were constantly restocked with fresh towels and everywhere on the property was so clean.

Shana and Tim and the whole staff were amazing. I could not be more happy with our experience here. I plan on returning soon.

The hotel and pool was beautiful, clean, and well kept. There was a lil construction at the pool area but it did not have any noise or disruption. Our cabana server was very nice and he checked on us perfectly ( not too far in between and not too frequently). It was a great deal with the water and snacks that came with it. I would definitely come back.

This is our second time at this resort. It is beautiful and very big. Loved it !

We had a wonderful time at this beautiful resort! My kids loved the pool and slides. The pool attendant was so nice and fun! We can’t wait to go back

My Husband and I enjoyed our time soaking up the sun near the pool here at the Hyatt Regency Scottsdale Resort & Spa

Great cabana with sofas and lounge chairs. Enjoyed the menu. Had awesome service from Nick!

This place has excellent steak tacos! Best I have had! Rest of menu is very healthy as well. Friendly staff, fast great service. Clean pool, Young fund crown and some days a DJ that plays great chill hang out at the pool music. Nice location easy parking and a good view of the Mountains.

Beautiful property and a lot of seating options. However, hotel could work on cleanliness..

I went to this hotel as a day-cation and it was even better than expected. The service was amazing from walking in, very quick and friendly. Everything was very clean and overall offered a fun experience with amenities such as the infinity pool and ping-pong table.

The hotel is absolutely beautiful and such a great location-tons to do and you can go on the fitness trail, about 30 minutes walk away (it doesn't seem that far when you walk it) is the Hyde Park Shopping Center-amazing outdoor mall-like space! The hotel lobby is beautiful and very clean, the pool is a decent size with a nice bar also and a great view of the water front! We had an extra day after getting off the cruise ship with an evening flight and didn't want to sit in the airport all day with our luggage. The hotel restaurant is pricey, walk down the waterfront and there are a bunch of other spots with the same food options. Tavern wasn't open during our stay, sad we couldn't try it!

Clean, lots of space. The only thing I did not like is there is constantly people I assume guests from the hotel walking in checking it out then leaving which I found kind of annoying. I guess there is no way really to prevent that. Otherwise its very clean, lots of space, very hot if you like direct sunlight - not much shade its on the roof. Lovely view. The menu is not good or healthy

We had a great experience ! Welcoming staff and beautiful resort !

Very nice spot. Staff was friendly.. location and view were amazing. Pool was fun with lazy river and walk out.

Didn't get to experience the park being that 10 minutes after I arrived the waterpark was shut down due to coronavirus. But in the 10 minutes, I experienced a amazing view, the attendants were pleasant when checking in, helpful in getting a vest for my grand daughter and very helpful with setting us up with the area we were going to be sitting in by putting our umbrella up and laying our towels out on the lawn chairs. I definitely will be rescheduling and bringing more friends.

Disappointed. I purchased a spa pass and the concierge sent me to the gen pop kiddie/adult pools. When I inquired about the spa, locker rooms, mineral pool, etc., I was told those features were not available to me. I showed him my paid SPA receipt, and he still proceeded to send me to the lobby restroom to change. I lost a couple of hours before deciding to revisit the concierge and insist my pass be reviewed. Once the mistake was realized by staff, remaining time at the actual spa was wonderful. Was very clean , well maintained, and staff was very attentive.

We had such a great day with our children. The pool was warm and the plated one of our favorite Disney movies. Drinks and food also good and not overpriced.

Our stay at the resort for the day was awesome! The slides and pools were very fun. Unfortunately, the bars and restaurants were closed because of COVID-19. Although I do believe this is an essential decision for the safety and health our the Hyatt’s guests, I feel as though the price for our day pass should have been decreased because of this closure. I felt that paying $95 to just swim and go on water slides was not worth the price. If it were under certain circumstances, I believe that it would definitely be worth the price I paid. I would like to give a huge compliment to the staff because they all were so sweet and helped me face my fears of going down the water slides! It was a great day all in all, and I definitely should have used more sunscreen!

Very nice

Very nice property. Seaweed on the beach but they were slowly working to clean it up. Wish they had a machine to do it faster and more effectively before people are up using the beach. Pool is beautiful. I didn't see a hot tub. Food and drinks were good but pricey as expected.

It was a wonderful day . people were very nice. I would go there again.

This was such a great spot. Resort pass was great to go through. When we got to the resort they already had our cabana set up and were awaiting our arrival. The spot is perfect and beautiful. The wait staff was amazing and so friendly. I don’t understand any of the negative reviews. The hotel is beautiful the beach is great and the food was delicious. And don’t get me started on their Bahama mammas! So good. 10/10 would recommend and would do this again. Definitely buy the cabana package so worth it!!

We were there right before the CV travel restrictions were put in place, so this likely had to with the more low key vibe at the pool, but I actually enjoyed that so much. The music was relaxing (compared to neighboring hotels) and it was not overcrowded. Food was also great and so were the drinks. Would definitely visit again, but post-corona virus - everyone please stay home!

The place was clean, service was great. Having a reserved cabana was well worth the cost.

This is the perfect place to enjoy a nice vacation in Cleatwater. Loved everything about it. Location is amazing and the pool on the 8th floor looking over the ocean is spectacular.

My wife and I spent the day at the resort and it was very nice. Staff was very friendly, food was good, and easy access to the beach.

Beautiful resort with amazing staff whom go out of their way to make sure you are enjoying yourself and are pleased with the service. Towel service was great and we had a nice relaxing time at the adult only pool. We were planning on drinking by the pool all day, however had to limit ourselves based on how expensive the bar drinks were. Service was great however!

It was good. Cool environment, good drinks and nice bartender. On the expensive side, fairly cost prohibitive.

My husband and I had a great day at the resort! Staff was attentive and made you feel like a regular resort guest. Food and drinks were excellent! Hope to do it again, hopefully a spa day pass

We had the best time at the pool! Easy checkin, great drinks and service by the pool. Will definitely come back again.

Relaxing time great for my birthday daycation!!

Our day at the Hyatt Coconut Point was amazing! The pools were very clean, the grounds are beautiful, the food was wonderful and the staff was very helpful and accommodating. We spent about 5 hours there. We swam, used the water slides, lazy river and ate lunch. Oh, and the drinks were awesome! It was the perfect ending to our vacation!

3 adults and 2 children had a wonderful time!

Lovely hotel. My 2 year old son loved the kids play area by the pool. The temperature of the water in the pool was also perfect. Only complaint is that the waiter did not apply 10% off to my food.

It was overcast and light rain on and off so the resort didn’t keep the poolside food/beverage options open. I had to call and request towels be restocked as they were totally out. If weather was going to keep them from offering the full experience that the resort pass says it includes… They should not have had the pool open and should not have been excepting the pass that day. Otherwise it was a nice environment and I would return. My kids still had fun.

Staying at a friend’s and had expected to sit by her community pool but it wasn’t available for use. Booked a last minute Resort Pass and headed to the hotel. Easy valet parking. Easy check in at the lobby reception. However, reception told me he was calling the pool to let them know I’d be up. I checked in with the bar tender and he had never heard of the program and no idea how to discount food and beverage, but in the end it worked out. Plenty of loungers to choose from, they were oversized and fairly comfortable even if the cushions were worn. They’re also very low to the ground if that’s a problem for you. The pool is saltwater and the temp was perfect. Food, beverages and service were on point.

It was an amazing resort! So easy to use pass and we were treated like royalty! Will come back!

Beaches closing, and I remembered a friend telling me about Resort Pass! We were able to enjoy the rest of out amended vacation.

Very easy check in process! Food was tasty & the resort was very relaxing !

Plan to come again, we had such a great day!