Aerial view of modern pool surrounded by lush landscaping, lounge chairs, and neutral-toned design
Indoor pool with lounge chairs, wooden pergolas, striped shade structures, and lush tropical plants
Spa treatment room with two massage beds overlooking tropical garden through large glass doors
Tropical spa pool area with lounge chairs, umbrellas, wooden pavilion, and surrounding palm landscaping
Luxury resort pool with wooden sun loungers, umbrellas, and tropical landscaping
Modern spa wellness center with symmetrical seating, woven chairs, and minimalist white design

6 photos, view gallery

Waldorf Astoria Riviera Maya

9.8

Exceptional (14)

Cancún, Mexico

5 star propertyLuxe

Waldorf Astoria Riviera Maya offers an All-Inclusive Experience, within an oceanfront sanctuary where privacy and anticipatory service create a stay that feels entirely personal. A dedicated Personal Concierge remembers each guest’s preferences and thoughtfully recommends dining and experiences throughout the stay. A curated collection of wellness, cultural, culinary, creative and social experiences brings the spirit of modern Mexico to life through immersive, refined moments that are distinctly Waldorf Astoria.

Experiences

Day Passes

Spa Services

ResortPass Gift Card

Purchase a gift card redeemable at the Waldorf Astoria Riviera Maya or any of the 2,700+ hotels & spas on ResortPass.

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Property details

Location

Waldorf Astoria Riviera Maya Carr Federal Libre 307 Cancun-Tulum 248-868, SM-36, MZ-1 LT-1-01 UPE-1E, 77580 Cancún, Q.R., Mexico

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Amenities

Outdoor Pool

Sauna

Hot Tub

Steam Room

Gym

Relaxation Lounge

Lockers

Towels

Luggage Storage

Spa

Waldorf Astoria Cancun Spa

Daily 10:00am - 5:00pm

Good to know

What happens when I get there?

Check in at the front desk with your confirmation and a photo ID — the same way any hotel guest would. The hotel knows you’re coming.

What’s included in the price listed?

Your booking covers everything listed on the experience page — no hidden fees. Some properties offer food, drinks, or extras you can add on once you're there, but nothing is required unless noted.

Can I cancel if my plans change?

Yes, most bookings can be canceled for a full refund. Cancellation windows and refund eligibility details are found on the experience page. Read our full cancellation policy.

Guest reviews