Reviews 360 reviews

looking for a clean, spacious pool day to celebrate my best friends 21st. we were not disappointed! amazing service from Elizabeth, she was the best & super relaxing lazy river. can’t wait to come back!

100% recommend spending the day at Westin's water park...there's a good-sized regular pool, a water slide, and a lazy river!! The lazy river is seriously the best part of the resort! Such a relaxing way to spend the afternoon and chill off from the heat. Might want to take your own snacks if possible as the bar food and drinks were average.

Beautiful pool! Excellent drinks! Thanks for a great afternoon

Lovely day at the beautiful Westin Kierland pool. Check in couldn’t have been easier. Everyone was so friendly. Nothing better than a Lazy River on a hot day. We will certainly do this again.

The service was excellent. The pina coladas delicious ! The salads didn’t live up to the cost, just average with small topping portions.

The pool was nice and so was the lazy river.

We had a great resort day! Best pool service.

I went on a Sunday. The pool was packed; couldn’t find a lounge chair. The pool temperature was great, the staff was terrific; the amount of people was excessive! I will never order a Resort Pass again for this location. I stayed 1 hour that is all I could tolerate. Luckily I was not charged $8 for parking, although $60 + tax was way too much to pay for 1 hr. Very disappointed.

Paid $400 for a luxury cabana, what a joke. Old and in need of new furniture, no TV, no music, no stocked ridge, no complimentary non-alcoholic beverages. Also, had worst service, had to flag down someone to take ou order, who had an attitude. The food was poor at best and once we left the cabana to go in the pool, they threw away all our food without asking, stating they have bird issues and birds were devouring a fruit bowl, Caesar salad, salsa & guacamole etc. They blamed this on us, since we did not put covers on the food, however, the salad, fruit, french fries were served in bowls, with no covers provided! They charged us for the full meal, with the exception of a grilled cheese, which our toddler did not even have the chance to eat. The lazy river was very nice, but the pool was awful, barely 3 feet deep, hard to cool down or swim in that depth. We decided to stay in the hotel, thank God, so we left the cabana at 2 PM and never returned. Complete waste of money.

The resort was very clean, which I really appreciated. The water was a bit too warm to be refreshing, and the water slides had very pressure, but the kids had a great time! Would definitely go back for the day.