Reviews 51 reviews

Very relaxing, my 3 year old and I had a great time

We had a wonderful time by the pool in our Cabana. The bar staff was so lovely, and the complimentary bottle of Prosecco was such a lovely touch. The pool was great, service attentive, what more could one ask for? Thanks for a great day!

I paid for the Ringling package upgrade on our cabana. Upon arrival we were told to just go pick any cabana and were not escorted to the area. When walking over to the cabana we noticed there were leaves all over the cabana seating as well as grim on the small side tables in the seating area. There was trash around the seating area also. I went up to the front desk to see if the attendant could look at what we were seeing. She came over and observed the same, and said she would have house keeping come over. After nearly an hour of waiting and still no housekeeping, I then went back to the front desk to let her know as well as ask for the bottle that came with our upgrade. It took about 30 minutes for her to bring the bottle- with no ice bucket nor glasses. I had to wait another 15-20 minutes or for those necessities. I was told they had no fruit for the platter that was included and later was given bar fruit garnishments like lemon orange and cordial cherries. Menu had almost nothing.

This hotel is so cute. The staff was friendly and accomodating. The day pass to the pool and cabana rental was a perfect quick getaway for our family of 5. My kids had a great time.

We called day before to confirm we would have access to a working shower with our day pass, so we could rinse off before heading off to catch our flight back home. The staff was very kind over the phone and reassured us that a working shower would be available. Unfortunately, when we got there the outdoor shower was not working without any signage. When asked, the front desk's response was lacking, stating "the day pass only provides you access to the outdoor amenities, not an actual room. We can send maintenance out there." They sent a maintenance crew member to take a look at the non-working shower. I was hopeful that the kind man had fixed it, but the shower was not fixed during our stay and no other options/ accommodations were offered. While the pool area was lovely, it was overshadowed by customer service provided while we were there.

Upon arrival they valet parked our car for free. Walking into the lobby we were immediately greeted and offered a mimosa (which they do complimentary on the weekends). Got there at 11am and no one was there yet (which was perfect for pictures), but soon after we arrived it got very busy and all chairs were occupied. Great bar and bar food. Very impressed and would go back again.

Tony our bartender was very attentive- but everything else about the pool area was underwhelming. The complimentary fruit platter is enough fruit for one adult, not 6. Cabana needed a good pressure cleaning and was pretty dirty. No one sets up the cabanas - you have to get there and wipe them down yourselves. Also, other than Tony there were no other servers or bartenders during a busy Saturday shift.

Beautiful location!! Great service!! Just need a better bar menu.

Attentive and professional staff. Nice property. Great pool.

Enjoy the sun at the modern resort with the rosemary cabana. Offered different pools ice pool,heating pool, and a regular pool. The rosemary cabana can with a complementary bottle of wine and a fruit platter which made the day even nicer. The bar offered variety of drink including non alcohol smoothies. The bar has food options as well however the wings are to die for seriously they scrumptious if you’re a wing love😁The gentleman at the front desk was on top of it from the valet parking to making sure we understand the rules. Couldn’t recall his name but I remember he said he’s from Jersey if that may help.Thanks