Luxurious indoor heated pool with marble surround, floor-to-ceiling windows, white seating, and modern architectural design

Luxury bathroom with marble walk-in shower, wood vanity, and separate seating area with purple chair

High-rise balcony with glass railings overlooking city skyline and park landscape

Luxury spa treatment room with massage table, floor-to-ceiling windows, natural light, and wellness products

Upscale restaurant with marble floors, modern seating, and floor-to-ceiling windows

Modern rooftop restaurant with panoramic city skyline views, blue seating, and floor-to-ceiling windows

Luxury penthouse lounge with floor-to-ceiling windows, city skyline view, modern seating, and architectural design elements.

Luxurious hotel corridor with dramatic white ribbon chandelier and marble accent wall

Contemporary building entrance with The Ritz-Carlton signage and geometric steel architecture

9 photos, view gallery

The Ritz-Carlton, Mexico City

Name: The Ritz-Carlton, Mexico City
Address: Av. P.º de la Reforma 509-Piso 12, Mexico City, Mexico State, MX
Price range: Starting at $102
Rating: 4.9

9.8

Exceptional (21)

Mexico City, Mexico

5 star property

The Ritz-Carlton, Mexico City offers an urban sanctuary on Paseo de la Reforma. Guests can find tranquility at The Ritz-Carlton Spa, which features treatments inspired by ancient Aztec healing traditions and indigenous botanicals. For relaxation, the hotel boasts a stunning indoor pool, where you can unwind and enjoy serene views of the surrounding city and Chapultepec Park.

Experiences

Spa Services

40-Minute Head in the Clouds + Spa Access

A deeply relaxing scalp massage on our unique gravity zero chair to reduce tension.

Complimentary Add-On

40-Minute Head in the Clouds + Spa Access

$102

Only 4 left

60-Minute Relaxation Massage + Spa Access

Unwind and de-stress with this aromatic bespoke treatment. This soothing aromatherapy massage uses light to moderate pressure and a blend of essential oils to melt away tension

Complimentary Add-On

60-Minute Relaxation Massage + Spa Access

$150

Only 4 left

60-Minute Stress Relief Massage + Spa Access

Revive tired and fatigued muscles with this traditional massage using moderate to firm pressure to leave a feeling of revitalization and relaxation.

Complimentary Add-On

60-Minute Stress Relief Massage + Spa Access

$162

Only 4 left

60-Minute Custom Facial + Spa Access

Purify, hydrate, brighten, and smooth your complexion with this radiance-restoring facial that is tailored to your individual needs.

Complimentary Add-On

$162

Only 4 left

60-Minute Anti-Aging Facial + Spa Access

Designed to target signs of aging, this rejuvenating facial hydrates, nourishes, and revitalizes for a visibly smoother, more radiant complexion.

Complimentary Add-On

60-Minute Anti-Aging Facial + Spa Access

$208

Only 4 left

90-Minute Awakening Ceremony Massage + Spa Access

Influenced by Aztec symbolism of the Lesser Sun, the new moon represents a time of awakening—a moment to plant new desires and intentions. The ceremony begins with a grounding foot ritual and nourishing oils. A restorative massage follows, using flowing movements and green jade crystals to awaken, balance, and harmonize your energy.

$314

Only 4 left

90-Minute Metztli Cleansing Ritual Massage + Spa Access

Inspired by Aztec traditions and the power of the full moon (Metztli), this deeply healing ritual uses fluid, circular massage movements and purifying sage to cleanse the body and mind of stress and stagnant energy.

$314

Only 4 left

ResortPass Gift Card

Purchase a gift card redeemable at the The Ritz-Carlton, Mexico City or any of the 2,700+ hotels & spas on ResortPass.

No expirationInstant delivery

Property details

Location

Av. P.º de la Reforma 509-Piso 12, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico

Map showing The Ritz-Carlton, Mexico City

Amenities

Sauna

Steam Room

Indoor Pool

Relaxation Lounge

Showers

Lockers

Towels

Spa

Pool

Daily 8:00am - 9:00pm

Spa

Daily 8:00am - 9:00pm

Good to know

What happens when I get there?

Check in at the front desk with your confirmation and a photo ID — the same way any hotel guest would. The hotel knows you’re coming.

What’s included in the price listed?

Your booking covers everything listed on the experience page — no hidden fees. Some properties offer food, drinks, or extras you can add on once you're there, but nothing is required unless noted.

Can I cancel if my plans change?

Yes, most bookings can be canceled for a full refund. Cancellation windows and refund eligibility details are found on the experience page. Read our full cancellation policy.

Guest reviews

9.7

Exceptional

21 verified guest reviews

Exceptional

Very good

Good

Fair

Poor

Atireme M.

Exceptional

Nov 2, 2026

60-Minute Relaxation Massage + Spa Access

Everyone from the front desk to the masseuse and spa attendants were wonderful. Massage was very relaxing and the spa table was neat- the head and feet lifted to provide optimal comfort. Would definitely return.

Fernanda L.

Very good

Oct 19, 2026

60-Minute Stress Relief Massage + Spa Access

Excelentes instalaciones. La atención pudo ser mejor, cambios de hora en la cita de último momento.

Fatimah W.

Exceptional

Sep 23, 2026

60-Minute Stress Relief Massage + Spa Access

Amazing spa experience—clean, fantastic facility, magnificent pool with adjustable pressure jets, hot satisfying sauna, and attentive staff who even helped me find my lost item!

Yazmin G.

Exceptional

Sep 13, 2026

60-Minute Relaxation Massage + Spa Access

Excelente trato del personal

Christine C.

Exceptional

Sep 11, 2026

60-Minute Relaxation Massage + Spa Access

phenomenal experience from start to finish. My massage was perfect and got rid of the kink in my neck. I had the spa to myself almost the entire time. Staff were very accommodating and went over and above

Becca

Very good

Aug 9, 2026

60-Minute Custom Facial + Spa Access

Wonderful facial with friendly staff. Nice facilities - had a relaxing time with a friend. I just wish the hydrotherapy included a hot tub and the pool was a little warmer. Would go back for treatments for sure!

Brie B.

Exceptional

Jul 31, 2026

60-Minute Stress Relief Massage + Spa Access

the spa was beautiful! we loved spending a few hours relaxing in the pool, getting a massage, sauna, steam and lounging

claudiapinilla12

Exceptional

Jun 23, 2026

40-Minute Head in the Clouds + Spa Access

lovely experience at the spa, was very relaxing, then I wa able to use the pool and relax at the balcony with a great view of Mexico City

Amy L.

Exceptional

Jun 16, 2026

90-Minute Awakening Ceremony Massage + Spa Access

Unique and grounding massage experience rooted in Aztec culture. Exceptional views from relaxation lounge.

Christina

Exceptional

Jun 15, 2026

40-Minute Head in the Clouds + Spa Access

Had a great time at the Ritz's spa! Went to celebrate a friend's birthday and it was the most delicious head/neck massage. They added complimentary hot stones to my friend's massage and gifted us 2 glasses of champagne for her birthday, which was SO thoughtful. We were able to linger in the spa for as long as we wanted, and then helped us make a reservation at Ling Ling for lunch afterward. 10/10 recommend; we will be back!