The Fives Downtown Hotel & Residences

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4.4

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7 reviews

Spa
Hot Tub
Pool
Food Service
Drink Service
Experience luxury and a touch of modern glamour for the day at The Fives Downtown Hotel & Residences in beautiful Playa del Carmen, located between the city and the breathtaking Caribbean coastline. Lounge on the sun-drenched rooftop in a cushioned daybed, or take a refreshing swim in the infinity pool, with views of the city and ocean. Dine on delicious fresh seafood and innovative global cuisine from the renowned chefs at the Fives Rooftop, and sip craft cocktails poolside. A tequila lover's paradise, El Tigre offers a wide selection of agave-centric craft cocktails, freshly-made margaritas, house-made sangrias, Micheladas and tequila flights. This contemporary retreat is the ideal daycation for those looking to experience the sheer magic of the Riviera Maya.
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Due to COVID-19, this hotel is following local CDC guidelines:

  • Social distancing guidance introduced in public areas across the hotel
  • Prominently placed hand sanitizer stations throughout hotel public areas, bathrooms and entrances
  • Increased frequency of cleaning and disinfecting of high-touch surfaces and areas
  • Proper hygiene practices for associates, including frequent hand-washing, use of alcohol-based hand sanitizer, reporting any cold- or flu-like symptoms and refraining from coming to work if feeling unwell
  • Cleanliness and training accreditation
  • Enhanced food safety and hygiene protocols
  • Wellness and temperature checks, according to local guidance
  • Personal protection equipment, worn in accordance with local guidance

Hours

  • Pool
    • 11:00am - 10:00pm
  • Fives Rooftop
    • 11:00am - 10:00pm
  • El Tigre Mexican Cantina
    • 10:00am - 11:00pm
  • Mercatto Italian Cuisine
    • 7:00am - 11:00am
  • Marley Coffee
    • 7:00am - 10:00pm
  • Spa
    • 10:00am - 7:00pm

How it works

1

Select number of people, an available day in the calendar, and book

2

Receive booking confirmation with details and instructions

3

Bring valid photo ID to hotel and check-in at the rooftop.

4

Enjoy your daycation!

Cancellation Policy

Read our full cancellation policy

Cancel Online

You can cancel your booking online for a full refund back to your original payment method or for ResortPass Credit to use another time. Bookings can be cancelled online up until the following times:

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Day Passes can be cancelled by 11:59pm EST on the night before your booked date.
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Night Passes can be cancelled by 11:59pm EST on the night before your booked date.
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Spa Passes can be cancelled by 11:59pm EST on the night before your booked date.
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Daybeds can be cancelled by 10:00am EST on the day before your booked date.

Address

10 Avenida Nte., Centro, 77710 Playa del Carmen, Q.R., Mexico

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