Reviews 211 reviews

The Sheraton SD was beyond amazing. Parking, check in, the pool, hot tubs, food & beverages were perfect! Nicolis who checked me in was perfect host! Beautiful Marina & exit out of parking lot was completely smooth! best property & pools in SD . I am amazed!

I’m a San Diego local and I love to spend a day at this hotel. The pool is clean, the view is nice with all the boats, food at the restaurant is reasonably priced and good, also free s’mores for kids at 5pm! Will continue to back to this lovely hotel.

My husband and I bought a pool pass last minute and truly enjoyed ourselves. The pool was large, like a resort pool and overlooked the harbor of yachts. Getting in was easy as the pool workers at the towel stand let me in and checked my receipt, then handed us two towels. Also, the pool wasn’t crowded at all - it was very pleasant and relaxing.

Despite being severely short staffed, service was on point. We had lunch and drinks in the outdoor patio. Food was very good and service top notch. Pool area had plenty of chairs and towels. Very clean and not too crowded during our weekday visit. Only thing that could have been better is pool temperature. While advertised as heated, it was likely in the mid 70’s.

Visited on a weekday after work, around 1:30 pm... pool was kid free and quiet. Best way to wind down after working at the airporr.

First off walking through lobby a lady with 2 big dogs allowed one to lift his leg and pee on lobby chair. Then there was nobody to check us in after going back-and-forth with the lobby who told us to go to the pool that no one was there to check us in to then we sent back to the lobby so then we sat back to the pool once again. After finally getting that sorted out get into the pool area. To what was told as a heated pool was absolutely freezing not heated in the least.Then the accommodations for the pool restaurant wasn’t open until noon. So no food or a drink until noon when you can start at 9 AM but there is nobody available till after 1030 to help us get into the pool. I will never waste my time or money on this place again. Everything about it was wrong. Wish I could get my money back.

The pool was beautiful and there were plenty of chairs. Gave 3 stars for 2 reasons: Check-in process was very unorganized- we went to valet desk like instructed and he didn't know what we were talking about so he told us to go to front desk. We waited in a line to check in at the front desk just to be told we needed to check in at the pool. When we arrived at the pool there was no pool attendant so we needed to go find someone. The pool attendant didn't even check our reservation or anything- just gave us keys to pool. Also, I called the day before I booked to confirm that their pool bar would be open on a Monday. The woman on the phone told me yes, it is open daily at noon. We arrived and the staff said pool bar is closed every Monday... so that was disappointing.

I had to call when I was there to get someone to come to the pool to let us in. And had to wait in a few lines to realize I was in the wrong spot to check in and to validate my ticket for parking. But the pool was great. Music was not over loud so could still speak with my family and the hotel staff were all really nice and helpful. Definitely will return

The pool is nice, the workers are nice. The reason fr three stars is the bathrooms. The bathroom is located behind the restaurant, there is no dressing area, single bathroom, dirty floors and broken doors. The other reason only three stars is my sons new shoes went missing. While I admit my son is not good at keeping track of his things, there is still no reason he shouldn’t be able to leave them without someone taking them. Needless to say I was not happy.

My friend and I went to check out the hotel for the day, but we ran into a few problems. The first one was that we had to check in at the pool for the Resort Time and needed a worker to get us in the pool area, that was very inconvenient. The pool bathrooms were also Very Dirty. My friend also got her credit card stuck in the credit card machine and had to wait about 10 minutes. The staff was friendly to help. Overall, despite all the inconveniences we had a good time relaxing at the pool.