Reviews 140 reviews

I really enjoyed the pool there but was sort of disappointed to find out that there was another pool that was inaccessible. There were quite a few other people with enough space to safely distance but having both pools open would have given a whole lot more distance between groups. There was no restroom in the pool area and when exiting the pool area to get to the restroom and returning was inconvenient because there was only one way to get it.

We had no problem checking in and the pool’s water was warm. There weren’t too many poeple at the pool. We had a good time.

Since our daycation at Sheraton San Diego Hotel & Marina I have been recommending resortpass.com to friends and family. My 12 yr old son and I spent an awesome day here. Check-in was a breeze we were given key cards to enter the amenities, we began by shooting some hoops on the court then we changed into our swim attire and hit the pool. The huge pool with its wondering shape allows guests enjoy plenty of personal space. Later we enjoyed lunch from the onsite cafe pool side. We are looking forward to returning soon.

Main reason we booked the day here was the advertised “heated” pool, unfortunately both pools at the resort were not heated at all so trying to swim was quite uncomfortable since the water was just too cold, especially for the kids. Other than this the staff and hotel were nice overall.

Awesome options for locals looking for a day by the pool to relax. Only downside was that the pool was not heated.

One pool was closed and larger Lagoon pool was too cold. Typically the larger pool was heated in the past. Jaccuzi waa crowded with unattended children, probably because pool was too cold, even for kids. We ordered food at Shoreline and it was disappointing. We have been going to that pool and restaurant for over 20 years.. We don't plan to go back. Not worth it.

We recently went to a different hotel day pass and our experience was less here. The bathroom light wouldn't turn on, not user friendly to use the restroom. We were instructed to follow the sidewalk along the marina to the entrance. All the gates read exit only. We ended up at an empty pool, which we didn't mind but our key wouldn't open it. After walking all the way back around we found the one and only entrance gate. The water was freezing I didn't get in. I soaked my feet and my legs were numb. It was a nice scenery but we won't be back because there are better elsewhere. Plus the market food you have to go back to get it when ready. The other hotel we went to brings it out to you at the pool. It's the little things sometimes.

The pool is beautiful but it is ice cold! The servers were kind, but they do not discount your food or validate your parking and the front desk staff was dismissive when we indicated we were in a pool pass. Initially the woman said there was no pool pass for the day I went and asked to see my phone. The kids did have fun though - I chalk it up to you get what you pay for!

We had a great time however there is NO CHANCE that pool is heated to anything above 55! I couldn’t even go in. The hot tub we open though, thankfully! The location and view is beautiful.

Enjoyed the resort pass sitting by the pool, soaking up some sun and reading a book. Easy processes and all was good