Reviews 19 reviews

It was a nice spot for a day nothing extravagant. Would I go back? Yes. I had a say in the sun with a pool. It was nice.

We enjoyed ourselves laying out at the pool with the day pass. Ate a cubian sandwich from the restaurant. It was pretty good w steak fries. Didn't like that we had to pay hourly for parking when we left. That was a major disappointment!

The Sheraton gives you a key card upon arrival and it seems you need to insert it to open EVERY door in the building...and there are A LOT of doors. The location of the towels were not easy to discover, the locker room doesn't actually have locks on the lockers and was underwhelming. The pool was chilly on a hot day, which was great. The screaming kids and their oblivious parents were annoying. To access the bar you have to hike through a warren of pathways and stairs to arrive at the second floor. It's like a two-minute walk each way. The best thing I can say is that it's better than having no pool at all.

My husband and I enjoyed our day here. Impressed by the beautuful lobby and it is complimentary parking. I was working on my laptop until 5 pm and the indoor pool area was not humid or stuffy but fully air conditioned. The outdoor area was beautiful with the crate myrtles in full bloom, the restaurant bar above and the chic lawn behind us. We got into the pool and had a very relaxing swim. Afterward, we wanted to go to the movies. The locker rooms have a very large spa shower with shower gel, shampoo, and conditioner and I was able to wash off the chlorine and get ready before we left.

Go here if literally all you want is access to a pool to dip into after laying out in the sun. Zero ambiance, no working hot tub, no service. The chairs are awful, too.

The pool was clean. The check in process was painful. We paid $25, while there was a large party of people who all were there without a pass and weren't even trying to be discreet about it. The rules said no glass containers, and the party group were drinking liquor directly from glass bottles. They were getting very drunk and rowdy when we were leaving. The rules said no speakers, and of course someone showed up with a speaker blasting loud music. That may be be OK if you share the taste in music, but it's rarely the case. Other people may have a better experience there than me, but I don't think I would be coming back. At least I'm not paying $25 per person for it, while most people just walk in for free anyway.

Booking and check in went well. Pool facility nice. When we arrived at the pool, two maintenance workers told us we couldn’t get in the pool because they were cleaning and super chlorinating and treating an algae bloom. They said we were safe to use the indoor pool … great that we had another option but it was freezing!!!! When I booked the app said only two chairs left - however when we arrived, there was no one there! What a waste of $25. Very disappointing to not be able to swim with my granddaughter.

The hotel pool was very cold even though it says heated. The hot tub was not functioning or filled. The pool outside was very dirty.

Extremely disappointed as this was my first ResortPass. This hotel advertised a heated indoor and outdoor pool and a hot tub. The pool was barely lukewarm and the hot tub was drained. The front desk attendant failed to mention either of these things when we checked in for the resort pass. The showers in the locker room did not have hot water and the water pressure was inadequate. The men’s shower didn’t even have a working light. Needless to say, we did not go swimming. We attempted to take showers but that was a failed attempt. Will not ever go back to this hotel nor will ever choose to stay here when I’m in Austin.

The staff is very nice and professional. The pool has a good setup but the water was ice cold and it was 99 degrees outside when I arrived. I was disappointed because it stated on the webpage that the pool was heated which was not exactly the case.