Reviews 19 reviews

It was amazing! The only thing is that I had to walk around to find food and drinks but none the less... AWESOME!

The MGM hotel and spa are beautiful but the pool is lacking. It was a hot day and in spite of the many umbrellas there was virtually no shade. The pool is nice but small. It would be fine if it was just for hotel guests but if you’re charging $65 per person for a day pass it’s not worth it. The spa is nice but since I went to spend the day with my husband and son, I didn’t want to do a spa treatment without them. Even the hot tub was in the spa. Had a nice day but probably wouldn’t spend the money again.

Area of Daybeds reserved were filthy with stains and the public area sounding the pool had trash thrown about the area. The host were not trained appropriately for what reflects to be a 4 star resort. This was a day stayCation for my spouse and myself and the issues with limited food, adult beverages, children in the area when the site reflects 21+ and up was very disappointing. DayDatewithmyHusband was ruined! My spouse and I tried this for the pool experience along with just being able to enjoy one another after working hard as military members and also trying to enjoy life after a medical diagnosis for myself. My husband and I enjoy our time together when we can enjoy and this staycation was not what we expected at ALL!

The staff was amazing!! The experience was great, but be warned the pool is small and it was pretty dead. However, the staff tries to make your experience amazing and for that, thank you!!

Great pool and spa! The staff was really friendly and attentive. Will definitely book again.

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Had a few misses throughout the mental health day spent with a couple of friends. Each of us was disappointed with the pool experience, kitchen and bar service was not available. Though the hot tub was not hot, admittedly an issue by staff and the steam room was not operational. We were all also each very pleased with our varied spa treatments.

My experience was short of exceptional. The employees did were not prepared to accommodate me with the services I paid for.

All the amenities were great. The only unfortunate thing was that the hostess could not accommodate my many fruit allergies when serving the smoothie.

The spa facilities themselves are very nice and well appointed. What I found to be lacking was the customer service. It took a long time to be escorted down to the pool and locker room area, my mimosa was lukewarm, and when I got to the pool I wasnt offered a towel or poolside service until I'd been there an hour. Also, on blazing hot days, the pool staff should be cooling off the deck or warning swimmers that the deck itself is dangerously hot. Also, the lifeguard staff did not enforce the no profanity rule so the group of teenage boys went unaddressed as they cussed all afternoon. Also, I requested my superfood smoothie while I was showering (it was never offered) and the attendant forgot to get it. All in all, I didn't feel well attended to, and that's a shame because it's what the MGM brand is known for. Not sure that I would come back, could've got the same experience at the community pool.