Reviews 250 reviews

It’s said only two tickets left when I was purchasing my pass online, that encourage me to proceed to purchase the pass cause I knew I was going to meet and interact with new People but the pool was empty!. How could you say only two passes left BUT the pool was empty all day? I think that was just a scam to get people to buy tickets @ $82 which is very exuberant!!!!

Purchased the category to include use of Spa lockers/ Amenities. Wanted to order/eat inside Spa area but food had to be delivered outside in pool area, (I didn’t order because I wanted to enjoy food & wine indoors) Although the outdoor fireplace wasn’t turned on, I enjoyed the outdoor fireplace area for tanning & jacuzzi & the infinity pool created a nice ambiance. I wish the fireplace stayed on. Something happened and it stopped working . They should enforce the no children in jacuzzi / adults only rule. I just wanted a peaceful no-kids Spa day in the jacuzzi with just adults. I paid additional $22 for public parking that I wasn’t expecting to pay for being there just half a day. All this said I still managed to enjoy my time there and would return, just being more prepared next time and have eaten prior to arriving as I Left early just to eat.

I highly recommend the Marriott Marquis and Resortpass. I checked in at the spa with no issues and was given a bracelet and a tour of the pool area. Plenty of chairs and the lazy river was heated as promised. I had lunch poolside and it was a great day. Would go back again!

My husband and I spend a Saturday at the Marquis for a little staycation, as we're from Houston originally. Totally worth it for the Spa Pass! We got up to the hotel by mid morning, and checked in on Level 6 at Pure Spa. We were kindly greeted and shown back into the lounge area and accompanying locker rooms. We instantly regretted not booking a massage or a facial because of how relaxing the spa itself was. You can order complimentary champagne and mimosas from the spa reception area, and there's snack mix out in the lounge and water bottles. We wanted to utilize the gym, so we got changed and got a work out in. Gym was spotless clean and overlooks downtown and Minute Maid Park so it was a great way to kick off our day. Afterwards, we hit the steam rooms and changed to enjoy the rest of the afternoon by the pool. It was a perfect day, 70 degrees and sunny, and the pool was lively, but not packed or overloaded with kids. There's a separate '21 and up' section that I am sure is nice during the chaotic summers, but it wasn't necessary to utilize this time around. We did order some food and drinks by the pool side bar which were reasonably priced and the burger and fries tasted great, but obviously it's just a standard poolside grill, so nothing to rave over. We showered, changed and checked out right at 7 when the spa was closing, but they never made us feel rushed. Would totally visit again!

Pool was absolutely fabulous but I was able to walk in without checking in or anything so wondered a little why I paid for the pass...

We always enjoy having a "staycation" or "daycation" at the Mariott Marquis. What we especially enjoyed was the lazy river and infiinity pool experience, the lounge area and spa bathrooms and showers and the delicious Pina Coladas. We upgraded from the regular "just the pool area" pass to the one where we could use the spa area. We loved the luxurious robes, lounging on the comfy daybeds and the selection of teas, snacks and fruit water available. We felt very pampered. The steam room and showers were wonderful. What needs improvement is the poolside service - - We ordered and waited for our drinks for 30 minutes and never received them so we had to go up to the bar and order ourselves. Also, the nachos that we had were not up to the caliber of a hotel such as the Marriott Marquis! They were more like "baseball" or "movie" nachos. Gross, actually. We are not sure how the other food tastes, but I would definitely NOT recommend the nachos!!!

We spent the money on a day bed and wouldn't do it again. We went early and there were plenty of chairs available with the option of an umbrella. The pool facilities were clean, infinity pool was nice to sit in in the heat. The day bed was supposed to include fruit and bottled water but nobody ever came around to offer it and when we asked about it they said they'd round up the pool staff but still nothing. I would do this again but only pay for a day pass.

The hotel is beautiful and the staff were very welcoming with great customer service.

If you need a break from the heat or life in general this is the place! An oasis in Houston Dowtown where to get pampered, soaking in the sun and sipping amazing drinks floating on the lazy river. I cannot possibly fault the service, the staff was amazing and loved the spa relaxation area. The restrooms and showers are impeccable and they also have a steam room.Highly recommend!

Despite the unpredictability of Houston’s weather, it was an enjoyable and relaxing day. Check in was simple. Relaxation room provided a perfect cover during the rain. Drinks from the terrace bar added a nice compliment while tubing around Texas.