Reviews 148 reviews

The Cabana was a little more dated than the pictures, but it was spacious, the food was good, and the Customer service (our server) was great. The pool area and pool bar were as pictured. Because they checked our bags, this offered a good place to relax near the pool and beach until our flight. I will say that I do feel the price of the rental plus the food minimum and service fees were bit over priced. But every is over priced in Miami.

Lovely hotel and facilities. Excellent friendly service and comfy chairs and towels. However I had a horrible visit there because the constant deafening, throbbing music was so loud and ubiquitous that there wasn’t a moment’s peace or relaxation. Couldn’t talk, couldn’t listen to my music on my headphones, couldn’t read and couldn’t think or sleep. Even in the cafe I could not hear my companion over lunch. We had to shout. So if you are the kind of person who enjoys that vibe, you’ll like this place. Clean and pretty. It wasn’t for me or my daughter in her 20s. Also the food was not. good. The chicken Caesar salad was so overcooked I couldn’t eat it. Tasted like it came out of precooked package. Finally we left and went out to the beach club to escape the noise and chairs and umbrellas cost a lot extra. Instead you could pay more for the pass and go somewhere much better like The Ritz where it’s all included for less money and the food is edible and the parking is cheaper.

The right way to do this: Reserve the standard day pass & get there early (before 10am for a weekday / earlier for a weekend). Reserve your spot/umbrella and go inside the hotel for brunch, coffee & fresh juices at The Social Club. Beach access is "included," aka it's a free public beach, but you can reserve a beach chair & umbrella for an additional $16 each. We went without and just threw our towels on the sand. The pool check-in desk was super helpful & friendly, but the front desk staff was clearly annoyed at the day passers. The food & drinks at the bar/restaurant behind the pool were just ok. Def not worth the food & drink minimum. We had three people, multiple snacks, drinks, an entree & still would not have made the minimum. Con: We had to guard our umbrella & chairs all day. Several hotel guests threw a tantrum when they realized they weren't guaranteed a spot at the pool or an umbrella. Easy fix: get enough umbrellas for each setup.

Cabana was nice, but a distance away from the pool which was unexpected. Food was less than palatable very good fries and drinks! And the set up and games were very cute and fun

The Surfcomber was great for a day pass. The hotel is in a perfect location on the beach and having access to both pool and beach is perfect.

The service was horrible. Their entire staff was extremely rude and at the end they slapped on a $560 “service fee” (which they failed to mention) on top of the minimum spend for food and drinks (which I was fully aware of) This was absolutely unacceptable. I also reached out to the hotel directly and have yet to receive a response. I would give this 0 stars if I was able to.

I loved it! Great hotel, great space. We did have to go out of our way to find our server whenever we needed something but besides that I’ll definitely be back!

The cabana although couch cushions were dirty , pool and service at the the Kimpton Surfcomber were nice . The beach access was great . Only complaint is that there is a $250 minimum for food and beverage and with and extremely limited menu it was hard to reach for 2 people . We actually didn’t reach the minimum but our server who helped us all day (11:30am-5:45pm )still closed out the check for us and said don’t worry about it . We wasted a lot of food and drink . The $22 charge to rent umbrella on the beach was separate from all other fees . For $460 for a day I wouldn’t do a resort pass again at Kimpton but I would try a different hotel to see if it’s better as far as what’s being offered. If you are a drinker and eat typical food with no real dietary restrictions like being vegan or pescatarian then absolutely get the jasmine one cabana at The Kimpton Surfcomber .

Decided to book the $150 Premium Lounge Chairs Day Pass because regular day passes were sold out. I recommend to do regular day passes as the premium lounge chairs are not worth the $150 (in my opinion) I wasn’t charged the minimum consumption for Monday-Thursday. The hotel was nice but for the price compared to other resorts in Miami Beach it was just meh. Only one pool for many guests.

Had an amazing time with group. Cabana was clean & relaxing. Service was great, yoga was phenomenal. Perfect day pass with friends. Thank you resort pass!