Reviews 33 reviews

Hotel Figueroa's classic coffin shaped pool provides an enjoyable day pass experience. Food and beverage service was prompt, and the facilities have been recently renovated. Only complaint is lack of poolside umbrellas (unless you're in a cabana) for those of us who are a little more sensitive to prolonged sun exposure.

This was such a fun experience. What I thought was going to be a low-key and relaxing day by the pool (which it still was) but I was surprised at how young and fun the crowd was at this hotel. I left with two different phone numbers and had such a memorable experience, the wait staff did a great job as well. I highly recommend

Paid for a cabana, 1 star for a nice pool, another star for nice ambiance. But everything else falls short. Service was incredibly slow. I had to ask about 3-4 people in the first hour before we were finally being served by our "server." The drinks were too sweet so we had to ask to cut the sugar. Additionally the "$50 food credit" that is advertised was never applied to the bill. And when I asked about it, I was told I would have to wait for the manager. After spending all day waiting for every little thing to happen at a snails pace (they also took over an hour to get the fireplace at the cabana turned ON), we just left since my husband was already upset about all the waiting around.

From pulling into the parking lot to lounging at the pool.... best service ever! It was a gorgeous setting and it didn't feel too crowded even though a good amount of people were by the pool and in the restaurant... so the set up works really well to feel like you are having fun at a resort but also being a part of something exclusive.

We decided to try out resort pass for my fiance's birthday since we haven't had a vacation in a while. Overall this was a fun day getaway for the two of us. The hotel facilities were very clean and looked exactly like the pictures showed online. We were helped right away and our chairs were waiting for us. Unfortunately there were no towels for the first couple of hours, so we didn't use the pool as much as we would have hoped. It was more annoying because no one seemed to know what was happening for the first hour. There was also some confusion around what we paid for, but it got resolved fairly quickly. The food was very good and we enjoyed the floaty in the pool. The other downside was there were no umbrellas which would have been appreciated during some of the hotter hours. We would recommend for others, just keeping in mind that the hotel seems to still be getting organized when it comes to resort pass.

Pros: Easy parking and check-in. Food was very good. Pretty historic hotel and restaurant. On the negative side, the pool was pretty chilly so not that inviting. And there was a couple smoking pot on the adjacent lounges so that was unpleasant.

Staff was super accommodating. Food was pretty good—nothing mind blowing but great for poolside nibbles and snacks. The atmosphere was fun and hip and the staff was the best

Yes, I mourn the days when this hotel was Moroccan themed but the pool area is wonderful and this resortpass experience was amazing. We did the afternoon pass, arrived at 2p, mentioned resortpass and were instantly offered to valet our car for $5 (resort pass said self parking but I guess the valet guys were bored) and treated like guests from the start. The pool area only has about 12 lounge chairs so it doesn’t get crowded. People sitting in the cabana areas are more there to eat and hang out than to swim. It was a very friendly atmosphere, not the influencer scene crowd you get at other LA hotel pools. The service was impeccable, I think our ice water was refilled every 20 minutes. The cocktails and food were delicious. This is the mini afternoon vacation you want. I hope they keep this going once they get busier again. FYI: as other reviews mentioned, the lounge chairs have no shade until about 5:30pm. So if you don’t wanna be in the sun, pick another hotel.

Had a great time . Celebrated a friend's birthday... food was great ! Very relaxing .

The hotel is beautiful. Everybody was so nice and helpful, definitely received excellent service throughout our entire stay. The drinks are delicious and the pool vibes were perfect. I can't wait to go back!