Reviews 730 reviews

so I paid over $400 for a cabana. For myself and 7 other people. Which came with a couple water bottles in an ice bucket. No wait service. We had to go to the bar to get our own drinks and food. I know that sounds snobby but this bothers me because it only seemed to apply to certain cabanas because they were taking food and drinks to other guests in cabanas and even ordering food for them. When we asked they said they couldn't deliver food and drinks because of covid even though we were standing right next to the employee when she placed the order and we watched her walk it to another cabana. I guess the jokes on me because I honestly don't see what I paid for. It's not worth what you pay for the service you don't receive. Now that my rant is over the pools and bathrooms were clean and we had a good day. I just won't be renting a cabana if I go back.

me and my siblings had a great day there. the service was the best and everyone was very attentive. i will be returning when i visit Arizona again!

Resort pass has to get a better system that allows for larger groups to get passes more easily. I had 40 people and had to make multiple transactions with multiple cards. This process is why I'm leaving a low rating. I also found that the staff of the location were frustrated with the resort pass system too. This is a bad sign for poor management. Systems should be in place to provide support for staff and ease of navigation for consumers. It does neither! The resort experience was really good. Staff was helpful and went the extra mile to serve us.

The Oasis water park kept my 3 kids (2, 6, 10) entertained ALL day! Great water activities for all ages, my husband and I also had a great time in the wavepool and laps around the lazy river! We will be returning soon for a fun day in the sun!

the cabana was ugly and decayed, the fabrics that went around the hut to cover it were torn, the chair cushions were not even tied, the food was horrible. The staff were sumpatico and professional

Fun

Everything was wonderful. The staff was nice and helpful. My six year old daughter had a blast.

With everything going on in the world today this was a nice getaway and very friendly customer service and ice water whenever you need so you could stay cool during the heat while you have fun out in the sun!

This place , including the service , was about as disappointing as a venue can get . When we arrived , I asked the person that showed us to our cabana when and how we would get our bottled water . She had no idea that the cabana included 12 bottles of water . She said that our server would be around and give them to us . After 1.5 hours in 100 degrees, we had not seen a server and I had to ask the Mgr. She said there were no servers and said they would bring waters to us . They brought 10 , not 12. The lazy river and water slides were closed half the time we were there . The lazy river , when open, was filthy . Kids ordered fries and after getting fries , they informed us that they were out of ketchup. This was a waste of time and a incredible waste of 350 dollars . I would never , under any circumstances, recommend this place to anyone .

I really liked Oasis waterpark at the Arizona Grand Resort. They have everything you could need! Waves, water, slides, kids areas, adult areas and food/drinks. The only thing that would make it better is slightly louder music and a swim up bar! 🍹